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Software Status:Active

About Social Intents

Social Intents is a live chat software from Social Intents that provides tools for real-time customer engagement. It includes features such as chat widget customization, routing rules, and visitor tracking so businesses can effectively communicate with website visitors. This platform allows companies to respond quickly to inquiries and gather valuable insights into customer behavior. Social Intents supports integrations with popular platforms like Slack and Microsoft Teams, ensuring teams can collaborate efficiently. Additionally, it offers analytics to help track chat performance and customer satisfaction. Key capabilities: Chat widget customization Visitor tracking Routing rules Analytics dashboard Multi-platform support Best for: Businesses that need to improve customer interaction and support on their websites.

Social Intents Details

Vendor
Social Intents
Year Launched
2015
Location
Atlanta, GA USA
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
Small businesses, Midsize businesses, Large enterprises, Educational institutions, Marketing and advertising agencies
Industries Served
Education, Marketing & Advertising, Customer Service, E-commerce, Web Development
Tags
Live Chat, AI Chatbots, Customer Service, CRM Integration, Lead Generation, Real-Time Support, Chat Widgets, Social Media Integration

Social Intents's In-App Market Place

Does Social Intents have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($)

Pros & Cons

  • • Integrates seamlessly with popular platforms like Shopify, WordPress, and HubSpot
  • • Offers automated messaging campaigns to engage with customers and generate leads
  • • Provides real-time analytics and reporting to track chatbot performance and improve customer service
  • • Easy to setup and customize without any coding knowledge required
  • • Offers personalized customer interactions through AI technology
  • • Limited integration options with other platforms
  • • Steep learning curve for customization and advanced features
  • • Occasional glitches and downtime leading to disruptions in customer service
  • • Lack of analytics and reporting tools for monitoring chatbot performance

Social Intents's Support Options

Chatbot

Available

Social Intents's Alternatives