Spiral POS
About Spiral POS
A cloud-hosted or on-premises point of sale system for retail, hospitality, and activity centers. Features include inventory management, sales tracking, kitchen display options, and integrated online booking for parties and tickets.
Spiral POS is a versatile point of sale solution designed for retail, hospitality, and activity centers. It offers a hybrid deployment model, allowing businesses to run the system on-premises on Windows 10 hardware or via cloud hosting. The platform is particularly strong in the activity center space, providing specialized tools for party bookings, ticket sales, capacity management, and digital waiver tracking. For retail and hospitality, it includes robust inventory management, kitchen display options, and customizable touch-screen terminals. The system integrates with WordPress for online ordering and booking, and supports various payment gateways. While the core software is a standard Windows application, its ability to handle both online and offline operations makes it a reliable choice for businesses with varying connectivity needs. Pricing is generally handled through custom quotes or contact-sales, though the site mentions monthly subscription options for various add-ons.
Pros & Cons
- +Supports both cloud and on-premises deployment for flexibility during internet outages.
- +Includes specialized features for activity centers like party booking and waiver management.
- +Highly customizable touch-screen interface allows businesses to tailor the POS to their specific workflows.
- +Integrates with WordPress to provide a seamless online booking and ordering experience.
- −Pricing is not fully transparent, requiring contact with sales for a customized quote.
- −Requires Windows 10 hardware, which may limit device choice compared to browser-based POS systems.
- −Integration options are currently limited to specific gateways like Ezi Debit and Stripe.
Features
Key features
- Inventory Management
- Tracks stock levels and supports barcode scanning for fast checkout.
- Kitchen Display System
- Supports multiple kitchen printers or paperless screen displays for order management.
- Online Booking System
- Manages party, event, and ticket bookings with capacity tracking and waiver processes.
- Customizable POS Terminal
- Configurable touch-screen interface allows for tailored button actions and workflows.
- Multi-Location Support
- Manages sales and inventory across multiple store locations with centralized reporting.
Additional features
- Shift Reporting
- Tracks cash floats and generates shift reports for staff accountability.
- Staff Management
- Records clock-in and clock-out times for payroll reporting.
- Flexible Payments
- Accepts cash, EFTPOS, gift vouchers, and membership redemptions.
- Combo Items
- Supports kit and combo item configurations for special deals.
- Automated Discounts
- Configures item prices to switch automatically based on time or day.
- Membership Management
- Supports loyalty schemes and membership tracking.
- Gift Voucher System
- Issues and tracks gift vouchers for customer redemption.
- SMS Notifications
- Sends automated order status updates to customers.
- Offline Checkout
- Allows sales processing during internet outages.
- Waiver Management
- Tracks participant admission waivers for activity centers.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Spiral POS
A cloud-hosted or on-premises point of sale system for retail, hospitality, and activity centers. Features include inventory management, sales tracking, kitchen display options, and integrated online booking for parties and tickets.
Spiral POS Details
Spiral POS's In-App Market Place
Does Spiral POS have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
13
Mini Apps
1. Inventory Management: Helps you keep track of your product inventory
automatically updating quantities and generating alerts when stock is running low.
2. Customer Relationship Management (CRM): Allows you to manage customer information
track purchase history
and send targeted marketing campaigns to increase customer loyalty.
3. Loyalty Program Integration: Enhances customer retention by offering rewards points
discounts
and special offers to repeat customers.
4. Reporting and Analytics: Provides detailed reports and analytics on sales
inventory
and customer data to help you make informed business decisions.
5. E-commerce Integration: Seamlessly integrates your physical store with an online store
allowing you to manage both sales channels and consolidate inventory and customer data.
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CHF (CHF), NZD (NZ$), HKD (HK$), SGD (S$), SEK (SEK), NOK (NOK), DKK (DKK), KRW (₩), INR (₹).
Pros & Cons
- Supports both cloud and on-premises deployment for flexibility during internet outages.
- Includes specialized features for activity centers like party booking and waiver management.
- Highly customizable touch-screen interface allows businesses to tailor the POS to their specific workflows.
- Integrates with WordPress to provide a seamless online booking and ordering experience.
- Pricing is not fully transparent, requiring contact with sales for a customized quote.
- Requires Windows 10 hardware, which may limit device choice compared to browser-based POS systems.
- Integration options are currently limited to specific gateways like Ezi Debit and Stripe.
Spiral POS's Support Options
Email Address
helpdesk@spiralpos.comContact
+61 8 9202 6832Documentation
https://docs.spiralpos.comCommunity Forums
https://forum.spiralpos.comSpiral POS's Alternatives
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