Sugester

0(0 reviews)

Software Status:Active

About Sugester

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Sugester Details

Vendor

Sugester

Year Launched

2015

Location

6/8 Smulikowskiego Street 00-389 Warsaw Poland

Deployment

cloud

Training Options

documentation, videos, live online, demo, community

Countries Served

All Countries

Languages

English, Polish, Spanish, French, Italian, Dutch, Russian, Turkish, Portuguese

Users

Customer support agents, Sales representatives, Marketing specialists, Product managers, Website administrators, IT support staff, Client success managers

Industries Served

Media and entertainment, E-commerce, SaaS and tech startups, Productivity and organization tools, Education and training, IT services, Telecommunications

Sugester's In-App Market Place

Does Sugester have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

N/A

Pricing Options

Free trial

Free version

Request a quote

Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

30-Day Free Trial: Provides ample time for businesses to evaluate its suitability.
Efficient Customer Service Management: Assign tasks, set priorities, and deadlines easily.
Multi-Mailbox Integration: Centralizes emails from various sources.
Livechat Functionality: Smooth integration and reliable performance.
User-Friendly for Small Businesses: Simple to learn and avoids overwhelming complexity.
Affordable Pricing: Relatively cheap compared to competitors, with flexible operator adjustments.
Mobile Compatibility: Works with any operating system on mobile devices.

Limited Calendar Integration: No support for third-party calendar sync.
Few Pre-Built Integrations: Users may need manual setups for external tools.
Aesthetic & Interface Issues: Some users find the UI outdated or unintuitive.
Confusing Email Notifications: Multiple threads/tickets for a single task can be disorganized.
Learning Curve for New Users: Operators may require time to become fully independent.