Support Board logo
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Software Status:Active

About Support Board

Support Board is a chatbot software from Schiocco that provides AI customer service to automate the customers' communication. It combines smart chat functionality, marketing integration, and AI-powered support, so businesses can effectively interact with customers while saving time. Designed for teamwork between people and chatbots, Support Board improves the customer use through various demo options. Users can explore features such as Live Demo, Admin Demo, Chat Demo, Tickets Demo, and Articles Demo to understand its full potential. Key capabilities: Smart Chat AI-Powered Support Marketing Integration Demo Options Team Collaboration Best for: businesses that need efficient customer service automation.

Support Board Details

Vendor
Schiocco
Year Launched
2017
Location
71-75 Shelton Street, Covent Garden, London, WC2H9JQ, GB
Deployment
cloud
Training Options
documentation
Countries Served
All Countries
Languages
Arabic, Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish
Users
Customer Service Teams, Contact Centers, Sales Teams, Marketing Departments, Medium to Large Enterprises, Industries with High Customer Interaction
Industries Served
E-commerce, Retail, Healthcare, Technology, Education, Finance, Hospitality
Tags
Live Chat Software, Customer Support, Chatbot Integration, Multi-Channel Support, Ticketing System, Automation Tools, Customer Engagement

Support Board's In-App Market Place

Does Support Board have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr)

Pros & Cons

  • • Extensive customization options and a wide range of features, including valuable integrations like Slack.
  • • Excellent customer support that is responsive and helpful.
  • • One-time, affordable pricing model offers great value compared to subscription-based alternatives.
  • • On-premise installation ensures data privacy and security.
  • • AI-powered bots and features enhance customer communication automation.
  • • No desktop app available for Windows or Linux for instant notifications.
  • • Initial setup may require some technical knowledge, like enabling PHP functions.
  • • Limited marketplace apps compared to more established platforms.

Support Board's Support Options

Email Address

sales@board.support

Chatbot

Available

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