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Software Status:Active

About SupporterHub

SupporterHub is a customer support software from SupporterHub that aims to improve user engagement and interaction. It provides features such as ticket management, knowledge base creation, and live chat functionalities so teams can address customer inquiries efficiently. SupporterHub includes customizable reporting tools to track performance metrics, helping organizations identify areas for improvement. Its user-friendly interface facilitates easy navigation for both support agents and customers, promoting effective communication. Key capabilities: ticket management knowledge base live chat reporting tools user interface Best for: support teams that need a centralized platform for managing customer inquiries and improving support efficiency.

SupporterHub Details

Vendor
SupporterHub
Year Launched
2016
Location
66 Goulburn St, Level 13, Sydney, New South Wales 2000, AU
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese
Users
Email Marketing Manager, Event Coordinator, Fundraising Manager, Membership Administrator, Nonprofit CRM Specialist, Nonprofit Project Manager, Payment Processor
Industries Served
Nonprofit, Nonprofit Project Management
Tags
Nonprofit CRM

SupporterHub's In-App Market Place

Does SupporterHub have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), MXN (Mex$), PHP (₱)

Pros & Cons

  • All-in-one platform centralizes fundraising, CRM, and communication.
  • No long-term contracts offer flexibility.
  • User-friendly and built specifically for non-profits.
  • Provides a wide range of fundraising options.
  • Secure and reliable payment processing.
  • Lack of full written documentation.
  • Some users find difficulty tracking payments.
  • Limited integration options with third-party software.
  • May not be suitable for large-scale operations.
  • Specific features can have additional fees.

SupporterHub's Support Options

Chatbot

Available

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