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Software Status:Active

About Surfly

Surfly is a co-browsing software from Surfly that lets users interact on any website in real time. It provides fast, private, and easy usage without the need for downloads or plugins. This platform is designed for smooth collaboration, allowing users to co-browse, co-sell, co-demo, and engage in various online activities together. Surfly's solution stands out because it does not require any changes to the website, making it a low-risk and efficient choice for real-time interaction. Key capabilities: real-time collaboration no downloads needed private browsing cross-device compatibility easy integration Best for: businesses and organizations that need to provide interactive customer support and improve user engagement on their websites.

Surfly Details

Vendor
Surfly
Year Launched
2012
Location
Singel 373, 1012WL, Amsterdam
Deployment
cloud, on premise, windows, linux
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English
Users
Insurance, Insurtechs, Banking & Financial Services, Fintechs, Real Estate, Retail, Luxury Goods, Automotive, Contact Centers, Collaboration Platforms, CPaaS, System Integrators, E-Learning
Industries Served
Healthcare, Education, Finance, Retail, Financial Services, Innovation Management, Insurance Policy, Insurance
Tags
Digital Sales, Customer Support, Customer Experience, Co-Browsing, Customer Engagement, Customer Service, Visual Engagement, Customer Care, Video Chat, Omnichannel, Contact Center, The Human Touch, Retention, API, SaaS, Surfly, InsurTech, Insurance, and Digital

Surfly's In-App Market Place

Does Surfly have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), MXN ($), BRL (R$), KRW (₩), ZAR (R), TRY (₺), SGD ($), HKD ($), NOK (kr), SEK (kr), DKK (kr), CHF (CHF), NZD ($), PLN (zł), BGN (лв), HUF (Ft), CZK (Kč), RON (lei), ISK (kr), HRK (kn), THB (฿), IDR (Rp), MYR (RM), PHP (₱), VND (₫), CLP ($), COP ($), ARS ($), PEN (S/.), UAH (₴), ILS (₪), SAR (ر.س), AED (د.إ), QAR (ر.ق), KWD (د.ك), BHD (.د.ب), OMR (ر.ع.), ZMW (ZK), KES (KSh), NGN (₦), GHS (¢), EGP (E£), PKR (₨), LKR (රු), BDT (৳), NPR (₨), NPR (₨), JPY (¥), CNY (¥), ILS (₪), RON (lei), SEK (kr), KRW (₩), SGD ($), EGP (E£), INR (₹), RUB (₽), ZAR (R), TRY (₺), PLN (zł), NZD ($), THB (฿), CLP ($), CAD ($), PEN (S/.), ARS ($), MXN ($), COP ($), MYR (RM), PHP (₱), VND (₫), IDR (Rp), UAH (₴), AED (د.إ), SAR (ر.س), QAR (ر.ق), KWD (د.ك), BHD (.د.ب), OMR (ر.ع.), ZMW (ZK), KES (KSh), NGN (₦), GHS (¢), BRL (R$), CHF (CHF), DKK (kr), HUF (Ft), CZK (Kč), NOK (kr), BGN (лв), HRK (kn), ISK (kr), LKR (රු), BDT (৳), NPR (₨).

Pros & Cons

  • 1. Real-time collaboration makes customer support more efficient and interactive.
  • 2. Secure and GDPR-compliant, ensuring customer data privacy.
  • 3. No installation required for customers, making it easy to access.
  • 4. Customizable interface for branding and user experience.
  • 5. Easy integration with popular CRM and customer service platforms.
  • 1. Limited to web-based support (may not cover mobile apps in the same way).
  • 2. Learning curve for agents to fully leverage co-browsing tools effectively.
  • 3. May have some compatibility issues with less common browsers or websites.
  • 4. Dependence on stable internet connection for optimal experience.

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