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Software Status:Active

About SurveySensum

SurveySensum is a survey software platform from SurveySensum that helps organizations gather feedback from customers and employees. It provides survey creation, data analysis, and reporting features so users can make informed decisions. The platform supports various survey types, including NPS, CSAT, and product feedback, allowing businesses to tailor their data collection strategies. Additionally, it offers real-time analytics and customizable templates to simplify the feedback process. Key capabilities: survey creation data analysis real-time analytics customizable templates reporting tools Best for: businesses and organizations that need effective ways to collect and analyze feedback.

SurveySensum Details

Vendor
SurveySensum
Year Launched
2019
Location
Plot No. 270, Phase, 2, Udyog Vihar, Sector 20, Gurugram, Haryana 122016
Deployment
cloud, on premise, windows, linux, ios, android
Training Options
documentation, videos
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Chinese, Japanese, Korean, Russian
Users
Customer Success Managers, Marketing Managers, Customer Experience Analysts, Market Researchers, NPS Coordinators, Survey Administrators
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer Experience, Voice of the Customer, NPS, CSAT, CES, Survey Tool, Feedback Analysis, AI-Powered, Multi-Channel Surveys, CX Management

SurveySensum's In-App Market Place

Does SurveySensum have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • ser-Friendly Interface: Simplifies the creation and distribution of surveys.
  • AI-Driven Insights: Provides actionable feedback analysis.
  • Multi-Channel Distribution: Reach customers through various platforms, including WhatsApp.
  • Comprehensive Support: Access to CX experts for consultation.
  • Limited Integration Options: Currently supports a limited number of integrations.
  • Customization Limitations: Advanced customization may require additional support.
  • Feature Depth: Some advanced features may not be as robust as specialized tools.

SurveySensum's Support Options

Chatbot

Available

SurveySensum's Alternatives