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Symplast

by Symplast · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorSymplast
Year launched2013
StatusActive
Location6750 N. Andrews Ave, Suite 200 Fort Lauderdale, FL 33309
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About Symplast

Symplast is an EHR and Practice Management software from Symplast designed for plastic surgery, cosmetic practices, and medical spas. It offers features such as comprehensive practice management, an intuitive patient engagement interface, and reliable revenue cycle management so practices can efficiently manage their operations while focusing on patient care. The platform is accessible anywhere and at any time, ensuring that practices can maintain productivity on the go. Symplast also includes a detailed FAQ section to assist users with common inquiries. Key capabilities: patient management billing and invoicing reporting and analytics appointment scheduling mobile accessibility Best for: medical professionals who need an integrated solution for managing their practice and improving patient interaction.

Symplast is an all-in-one cloud-based Electronic Health Record (EHR) and Practice Management solution designed specifically for the medical aesthetics industry. Unlike traditional EHRs that can be cumbersome and rigid, Symplast combines mobility, patient engagement, and advanced practice management tools to simplify operations for plastic surgeons, medical spas, and other aesthetic practices. It empowers clinics to save time, improve efficiency, and enhance patient experiences with its mobile-first design and robust suite of features. The platform’s unique advantage lies in its ability to merge EHR, billing, marketing, media management, and patient engagement tools into one comprehensive solution. With an intuitive Patient App, providers can communicate securely with patients, send appointment reminders, share media, and even issue virtual gift cards or in-app promotions. Meanwhile, administrators and practitioners gain access to marketing analytics dashboards, automated workflows, and HIPAA-secure charting templates that significantly cut down administrative workload. Symplast also integrates tightly with insurance billing and payment management systems, helping practices streamline financial processes. It enables efficient invoice generation, payment tracking, insurance code management, and supports pre-made as well as customizable templates.

Pros & Cons

What users like
  • +Visually appealing interface, accessible from mobile devices
  • +Some users report good customer service and attentiveness
  • +Logical overall arrangement of features
  • +Works well for iPad-based charting and injectable practices
  • +Helps with digital patient engagement and EHR access
What users flag
  • Very difficult to reach support, especially when discontinuing service
  • Complaints about withheld or inaccessible medical charts during transitions
  • System often difficult to use, with frequent IT issues
  • Features can feel incomplete, immature, or poorly implemented
  • Updates sometimes disrupt basic functionality
  • Charting considered too basic by some users

Features

Key features

Electronic Health Record (EHR)
Streamlined, lightweight charting that allows dictation or written notes from customizable templates to speed up documentation.
Insurance & Billing
Efficient payment management with invoices, insurance codes, cycle tracking, and customizable billing templates.
Practice Management
Online appointment requests, digital intake portals, and HIPAA-secure automated reminders that save administrative time.
Marketing Analytics
Advanced KPI dashboards to track leads, campaigns, and patient engagement across the aesthetic journey.
Patient App
A mobile-first app for real-time secure messaging, appointment reminders, and media sharing with patients.
Media Management
Secure image and video sharing between doctors, staff, and patients with tagging and cataloging for marketing purposes.
Rewards & Promotions
Built-in loyalty programs, virtual gift cards, and in-app promotions to increase patient retention and revenue.

Additional features

Cloud-Based EHR
Accessible from anywhere, ensuring mobility and real-time updates.
Customizable Templates
Build and edit clinical, billing, and marketing templates for practice-specific needs.
Appointment Scheduling
Patients can request appointments online, while staff manages them efficiently.
Insurance Integration
Supports coding, billing cycles, and invoicing for streamlined revenue management.
Digital Patient Intake
A secure portal for new patients to submit forms and information digitally.
KPI Analytical Dashboard
Monitor leads, conversions, and patient engagement metrics at a glance.
Patient Messaging
HIPAA-secure two-way messaging to build trust and engagement.
Media Library
Organize patient photos, videos, and files securely for treatment tracking or marketing.
Virtual Gift Cards & Memberships
Incentives that encourage patient loyalty and repeat visits.
In-App Promotions
Targeted offers and reminders sent directly to patients via the app.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
14
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇸🇬SGD🇭🇰HKD🇳🇿NZD🇰🇷KRW🇸🇪SEK🇮🇳INR

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