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TeamViewer

by TeamViewer · Since 2005
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorTeamViewer
Year launched2005
StatusActive
LocationTeamViewer AG Jahnstrasse 30 73037 Göppingen Germany
Countries servedGlobal
Languages25
Integrations18+
Free tierN/A
Free trialN/A
Contact salesN/A

About TeamViewer

TeamViewer is a remote access software from TeamViewer that allows users to connect to devices over the internet. It provides remote desktop control, file transfer, and multi-platform support so users can easily access their devices from anywhere. TeamViewer is widely utilized for remote support and collaboration, making it essential for IT professionals and teams. The software ensures secure connections, supports cross-platform functionality, and offers mobile access for convenience. Key capabilities: remote desktop control file transfer multi-platform support secure connections mobile access Best for: IT support teams and professionals that need remote assistance and collaboration solutions.

TeamViewer by TeamViewer is a robust remote support solution designed to facilitate seamless access and assistance across diverse computing environments. Primarily used for remote control, screen sharing, file transfers, and online collaboration, this software is tailored for IT professionals, customer support teams, and businesses needing to troubleshoot and manage systems remotely. Its key features include secure connectivity, high-speed performance, and comprehensive cross-platform support that collectively empower users to work efficiently from virtually anywhere. Functionality remains a standout aspect of TeamViewer. The software offers a comprehensive suite of tools that include remote desktop control, file sharing, chat, and multi-user support, which are essential for effective remote troubleshooting and collaboration. Additional features such as wake-on-LAN, session recording, and mobile access through dedicated iOS and Android applications provide added flexibility, setting TeamViewer apart from competitors. These functionalities enable users to perform complex tasks remotely, ensuring that critical operations can be maintained without the need for physical presence. Performance and reliability are critical for remote support software, and TeamViewer excels in both areas.

Pros & Cons

Pros
  • TeamViewer is a well-established and reputable remote access and support solution.
  • Supports a wide range of operating systems and devices, offering flexibility for both technicians and users.
  • Generally known for its user-friendly interface and relatively simple setup.
  • Offers a broad range of features, from basic remote control to advanced IT management tools.
  • Emphasizes security with encrypted connections and other protective measures.
Cons
  • TeamViewer can be relatively expensive
  • Some users have reported occasional performance issues
  • While TeamViewer emphasizes security, there have been past security incidents

Features

Key features

Remote Support

Provides instant remote access and support for any device, enabling quick troubleshooting and problem resolution.

Remote Access

Enables secure remote access to your own devices for remote work or management.

Proactive IT Management

Offers tools for proactive IT management to prevent downtime and maintain system health.

AI-Powered Support

Includes AI features like Session Insights (automatic summaries) and Session Analytics (reporting dashboards) to improve support efficiency and analysis.

Asset Management

Provides visibility into IT systems with asset tracking and management capabilities.

Mobile Device Management (MDM)

Allows for onboarding, managing, and monitoring mobile devices within an organization.

Device Monitoring

Helps prevent downtime by ensuring IT systems are stable, secure, and running smoothly.

Endpoint Protection

Offers next-gen cyber defense against various threats like viruses, exploits, and ransomware.

Secure by Design

The platform prioritizes security with features like encrypted connections.

Integrations

Integrates with existing systems for a more streamlined workflow.

Additional features

Device Monitoring

Helps prevent downtime by ensuring IT systems are stable, secure, and running smoothly.

Endpoint Protection

Offers next-gen cyber defense against various threats like viruses, exploits, and ransomware.

Remote Support

Provides instant remote access and support for any device, enabling quick troubleshooting and problem resolution.

Session Analytics (reporting dashboards) to improve support efficiency and analysis.
Asset Management

Provides visibility into IT systems with asset tracking and management capabilities.

Mobile Device Management (MDM)

Allows for onboarding, managing, and monitoring mobile devices within an organization.

Secure by Design

The platform prioritizes security with features like encrypted connections.

Integrations

Integrates with existing systems for a more streamlined workflow.

Remote Access

Enables secure remote access to your own devices for remote work or management.

Proactive IT Management

Offers tools for proactive IT management to prevent downtime and maintain system health.

AI-Powered Support

Includes AI features like Session Insights (automatic summaries) and

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

TeamViewer Premium
USD 52.9/mo
billed monthly

Countries & Languages

Global
Countries served
25
Interface languages
6
Billing currencies

Interface languages

EnglishGermanSpanishFrenchItalianPortugueseRussianJapaneseChineseKoreanDutchTurkishPolishCzechIndonesianThaiGreekHungarianFinnishSwedishNorwegianDanishArabicHebrewTurkish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇨🇦CAD🇦🇺AUD

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