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About Teleportivity

Teleportivity is a remote assistance software from Teleportivity that enables real-time support and collaboration. It combines video chat, screen sharing, and annotation tools so users can easily communicate and troubleshoot issues. This platform is designed to facilitate effective problem-solving across various industries, allowing experts to guide users through complex tasks remotely. Teleportivity also integrates with existing systems, providing flexibility for users. Key capabilities: video chat screen sharing annotation tools integration with existing systems real-time collaboration Best for: businesses and organizations that need remote assistance solutions for technical support and training.

Teleportivity Details

Vendor
Teleportivity
Year Launched
2016
Location
York St, Sydney, New South Wales 2000, AU
Deployment
cloud
Training Options
live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Japanese, Chinese, Korean, Arabic, Hindi, Turkish, Indonesian, Thai, Vietnamese, Malay, Swedish, Danish, Norwegian, Finnish, Polish, Hungarian, Czech, Slovak, Greek, Romanian, Bulgarian, Ukrainian, Hebrew, Persian, Urdu, Swahili, Afrikaans.
Users
Customer Service Representatives, Sales Managers, Technical Support Agents, Marketing Teams
Industries Served
Healthcare, Education, Finance, Retail, Hospitality, Technology, Government, Non-profit
Tags
Live chat

Teleportivity's In-App Market Place

Does Teleportivity have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), GBP (£), EUR (€), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), SGD (S$)

Pros & Cons

  • Reduces installation and maintenance costs by largely replacing traditional hardware with QR codes and cloud-based solutions.
  • Streamlines operations and allows for easy scaling of support across numerous locations without increasing physical staff.
  • Offers touchless entry and remote assistance, making connections easier for both visitors and staff from anywhere.
  • Allows for centralized monitoring and control of various access points and services through a cloud platform.
  • Requires visitors to have a smartphone with internet access to use the QR code functionality, potentially excluding some users.
  • Some sources suggest QR entry might not keep a comprehensive history of access events, which could be a security concern.
  • Some user reviews suggest that integration with other tools could be smoother, and the UI could benefit from updates.
  • Being a relatively newer product, there might be fewer extensive, independent reviews available compared to more established solutions.

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