TenEleven logo

TenEleven

by Ensora Health · Since 2010
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorEnsora Health
Year launched2010
StatusActive
Location2 20th St N, 500, Birmingham, Alabama 35203, US
Countries servedGlobal
Languages11
Integrations
Free tier
Free trial
Contact salesYES

About TenEleven

TenEleven is a therapy software platform from Ensora Health that supports practice management for therapists. It combines AI-powered therapy tools, electronic health records (EHR), and billing solutions to help simplify workflows and billing processes. This software addresses the challenges faced by mental health professionals by providing a comprehensive solution. With features such as easy scheduling, patient management, and automated billing, practitioners can focus more on patient care. Key capabilities: AI-powered therapy tools Electronic health records (EHR) Billing solutions Scheduling assistance Patient management Best for: therapists and mental health professionals that need efficient practice management solutions.

TenEleven’s eCR™ (Electronic Clinical Record), now offered under Ensora Health, is a specialized EHR platform designed for behavioral health and substance use disorder (SUD) treatment providers, delivering a comprehensive suite of tools that address the unique clinical, administrative, and compliance needs of this sector. Built specifically for behavioral health workflows, eCR™ supports the full client journey—from intake and assessment to treatment planning, service delivery, progress tracking, billing, and discharge—with strong emphasis on documentation accuracy, regulatory alignment, and outcome measurement. One of the platform’s most notable strengths is its integrated “Golden Thread” system, which ensures consistency and traceability across clinical documentation, reinforcing medical necessity and supporting smoother audits or payer reviews. The customizable FormLab™ module allows agencies to build or modify forms to match specific workflows, and the software comes preloaded with a rich set of clinical tools, including DSM-5 and ICD-10 coding, electronic prescribing (including support for Medication-Assisted Treatment), eLabs, and medication administration records (MAR/EMAR).

Pros & Cons

What users like
  • +Tailored to behavioral health and addiction treatment providers with purpose-built workflows.
  • +Links clinical documentation directly to billing, reducing missed revenue and improving reimbursement speed.
  • +Real-time dashboards provide visibility into outcomes, compliance, and financial performance.
  • +Highly customizable with the FormLab™ feature and a large pre-built form library.
  • +ONC-certified and built with strong interoperability and data security standards.
What users flag
  • Initial setup and configuration can be complex, especially for agencies offering multiple levels of care.
  • Some users report challenges with learning the system due to its breadth of features.
  • Mobile functionality may be limited compared to desktop/web versions for field-based staff.
  • Pricing is variable and not publicly listed, making budgeting less transparent for smaller organizations.
  • Custom integrations or forms for specific state compliance may require additional setup or development.

Features

Key features

Behavioral Health-Focused EHR
Supports outpatient, residential, and community-based care with workflows tailored to behavioral health and substance use treatment.
Integrated Billing and RCM
Links billing directly to clinical documentation with support for UB-04, CMS-1500, and revenue cycle workflows.
ePrescribing and Medication Management
Offers eRx, EMAR, and shift-based medication tracking with alerts for contraindications and dosage.
Outcomes and Performance Dashboards
Tracks clinical, operational, and financial KPIs in real time with custom visual dashboards.
Customizable Forms with FormLab™
Provides extensive form libraries and lets users create their own forms to meet specific compliance or workflow needs.

Additional features

Compliance and Clinical Alerts
Provides real-time alerts for compliance issues, appointment reminders, and treatment milestones.
HIE and HL7 Interoperability
Connects to health information exchanges and supports industry-standard interfaces for secure data sharing.
HIPAA-Compliant and Flexible Deployment
Offers cloud-based or on-premise hosting options with secure encryption and 99.9% uptime.
Support for Multiple Levels of Care
Works across outpatient, residential, crisis stabilization, ACT, and trauma-informed care settings.
Medication Administration Records (MAR/EMAR)
Tracks med dispensing schedules and administration logs, improving medication compliance.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
11
Interface languages
23
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchChineseJapaneseKoreanRussian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇲🇽MXN🇧🇷BRL🇷🇺RUB🇰🇷KRW🇸🇪SEK🇸🇬SGD🇭🇰HKD🇳🇴NOK🇹🇷TRY🇿🇦ZAR🇳🇿NZD🇩🇰DKK🇵🇱PLN🇹🇭THB

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