TURBOGuest logo

TURBOGuest

by Expertia Tecnologia · Since 2012
No reviews yet
Active1+ countries
Quick facts
VendorExpertia Tecnologia
Year launched2012
StatusActive
LocationRua Elvino Silva, 285 Vila Brandina Campinas / SP - CEP 13092-559
Countries served1+
Languages2
Integrations
Free tier
Free trial
Contact sales

About TURBOGuest

TURBOGuest is a guest management software from TURBOGuest - TURBOlab that simplifies the check-in process for hotels and venues. It combines mobile check-in, real-time guest communication, and automated notifications so hospitality businesses can effectively manage guest interactions. This solution allows establishments to provide guests with a smooth arrival use and offers tools for managing reservations efficiently. Additionally, TURBOGuest supports integration with property management systems and provides analytics for guest satisfaction. Key capabilities: mobile check-in real-time communication automated notifications reservation management guest feedback analysis Best for: hotels and venues that need to manage guest arrivals and communications effectively.

TURBOGuest is a cloud‑based hospitality management platform designed to help hotels, inns, pousadas, and similar lodging properties handle key aspects of their operations in one place. It offers tools for managing reservations, tracking room availability, handling guest check‑in and check‑out, and organising housekeeping tasks so that daily front desk work is more coordinated and less reliant on manual processes. The system also includes features for billing and invoicing, reporting and analytics that give managers visibility into occupancy trends, revenue figures and performance metrics, as well as automated communication tools to send confirmations and updates to guests. Designed to integrate with online booking channels, TURBOGuest helps properties synchronise rates and availability across different sales platforms to reduce double bookings and maintain a consistent online presence. The platform is accessible from any device with internet access, allowing staff to view and update information from reception, back office or on the go. With its focus on simplifying core hotel tasks and improving operational efficiency, TURBOGuest aims to support smaller hospitality businesses in delivering better guest service and smoother internal workflows.

Pros & Cons

What users like
  • +Unified PMS platform combines reservations, billing, CRM, and analytics.
  • +Direct booking engine helps reduce dependency on third‑party platforms.
  • +Channel connectivity synchronises availability and pricing across sales sites.
  • +Reporting tools aid managers with performance insight and trend tracking.
  • +Role‑based access controls help protect sensitive workflows and data.
What users flag
  • Public independent user reviews appear limited, making comparative assessment hard.
  • Depth of advanced revenue management or loyalty features is not clearly documented.
  • Requires dependable internet since it is cloud integrated.
  • Integration specifics with local or niche third‑party services may need clarification.
  • Some specialised workflows may require setup support or configuration.

Features

Key features

All‑in‑One Hotel PMS; Cloud‑ready property management system for handling reservations, check‑ins, check‑outs, and room availability from one place.
Integrated Booking Engine; Built‑in direct booking tool for hotel websites to increase direct reservations.
Channel Manager Connectivity; Synchronises rates and availability with external booking platforms and travel sites.
Guest CRM and History; Central guest database with profiles, preferences, and stay history to improve service and marketing.
Reporting and Business Intelligence; Dashboards and reports that help hotel teams measure occupancy, revenue, and performance metrics.

Additional features

Reservation and Calendar Management; Real‑time visual booking calendar with room and stay tracking.
Front Desk Operations; Tools for smooth guest check‑in, check‑out, and room assignments.
Rate and Inventory Control; Flexible pricing, seasonal rates, and inventory allocation features.
Billing and Checkout Workflow; Folio management, invoice generation, and payment handling.
Automated Messaging; Automated confirmations, reminders, or promotional messages to guests.
Multi‑Channel Distribution; Integration with external sales channels and OTAs to centralise reservations.
User Permissions and Roles; Role‑based access to give staff appropriate system privileges.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
2
Interface languages
1
Billing currencies

Available in

Brazil

Interface languages

EnglishPortuguese

Billing currencies

🇧🇷BRL

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