Twirll Point of Sale logo

Twirll Point of Sale

by Twirll · Since 2014
No reviews yet
ActiveAvailable globallyCloudOn-premise
Quick facts
VendorTwirll
Year launched2014
StatusActive
LocationTwirll, Australia PointCook, Melbourne, Victoria 3030, AU
Countries servedGlobal
Languages9
Integrations9+
Free tier
Free trial
Contact salesYES

About Twirll Point of Sale

Twirll Point of Sale is a POS software from Twirll that provides comprehensive solutions for retail, restaurant, and store sales. It includes inventory management, customer relationship management, and sales analytics so businesses can improve operational efficiency. The platform supports various payment methods and integrates with other business tools to facilitate smooth transactions. Twirll Point of Sale is cloud-based, allowing for access from multiple devices and real-time data updates. Key capabilities: inventory management customer relationship management sales analytics multi-device access real-time data updates Best for: retailers and restaurateurs that need a reliable system to manage sales and customer interactions.

Twirll Point of Sale by Twirll is a modern, cloud-based POS system designed to serve the dynamic needs of retail businesses, service providers, and food and beverage outlets. Built with flexibility, simplicity, and scalability in mind, the platform aims to streamline sales transactions, inventory control, customer management, and billing. It supports both single and multi-outlet businesses, making it suitable for small stores, franchise chains, and quick-service restaurants. Key features include real-time inventory syncing, barcode scanning, customer loyalty modules, multi-device accessibility, and detailed analytics dashboards. Functionality is where Twirll truly stands out. Beyond basic billing and receipt printing, the software includes a rich array of features such as inventory tracking, stock alerts, and supplier management. For customer engagement, Twirll offers loyalty program tools, customer profile tracking, and purchase history analysis. Businesses can manage combo deals, tax configurations, discounts, and returns with ease. One innovative feature is its mobile POS mode, allowing staff to serve and bill customers directly from the sales floor or table side.

Pros & Cons

What users like
  • +Twirll extends beyond just POS, offering a wide array of features like CRM, inventory, e-commerce, and digital marketing, making it a powerful all-in-one platform for businesses.
  • +It caters specifically to Hospitality, Retail, Wholesale & Manufacturing, and Service industries, providing tailored features for each.
  • +The inclusion of Contactless Ordering, Offline POS via IoT, and Kitchen Display Systems demonstrates a focus on modern, efficient, and forward-thinking solutions.
  • +Features like real-time order tracking, automatic stock updates, and integration with e-commerce websites ensure efficiency and up-to-date business insights.
  • +Support for various devices via web browser or app, coupled with 24/7 support, provides flexibility and assistance for users.
What users flag
  • The extensive feature set, while beneficial, might lead to a steep learning curve for smaller businesses or those new to POS systems.
  • The unique "unmanned store" feature relies heavily on Twirll's IoT platform, which might entail additional setup or specific hardware requirements not detailed.
  • While "New Release" is listed as a support item, the frequency and impact of updates on existing operations are not mentioned, which could be a concern for long-term stability and feature evolution.

Features

Key features

Contactless Ordering
This feature allows customers to order directly from their own mobile devices by scanning a QR code, significantly saving manpower and time for businesses, especially in dine-in or quick-service settings.
Offline POS (IoT Integration)
Twirll's IoT integration enables the creation of unmanned stores that can operate even without internet connectivity, offering a unique solution for continuous business operations.
Multiple Cart Support
This addresses a common pain point for businesses by allowing them to handle multiple in-store or dine-in customer transactions simultaneously, improving efficiency during busy periods.
Website & E-Commerce Integration with Real-Time Sync
Twirll provides a comprehensive online ordering system that allows diners to order and pay online for pickup or delivery, with automatic order ticket generation and real-time synchronization with the kitchen and POS.
Kitchen Display System (KDS)
This digital system centralizes all orders on one screen, improving communication between the front and back of the house, streamlining food preparation, and reducing costs by eliminating paper tickets.
Comprehensive Business Management (Beyond POS)
Beyond just POS, Twirll offers a platform for B2B e-commerce, email marketing, invoicing, CRM, inventory management, and purchase management, suggesting a holistic approach to business growth.

Additional features

Inventory & Order Integration
View available stock, automatically update stock on sale, and manage orders efficiently.
Printer, Scanner and other Hardware Integration
Seamlessly integrates with POS machines like receipt printers, item scanners, and cash-drawers.
Multiple Payment Modes
Supports various payment options including Pay-by-Scan (no EFTPOS hardware required), cards, and other modes.
Seat Booking
Reserve restaurant tables directly from the POS software for customers.
Offline POS
Build and operate unmanned stores even without internet connectivity using Twirll IoT integration.
Paperless Receipts
Contributes to an unmanned store model using Twirll IoT integration (though the description is identical to Offline POS, implying a connection to the unmanned store concept).
Restaurant/Cafe Point Of Sale
Specialized POS for restaurants to take orders, offer dine-in, pickup, or delivery, with real-time tracking of online orders.
Retail Point Of Sale
Retail POS for creating in-store or delivery orders, tracking inventory, managing customers, and real-time integration with e-commerce websites.
Services Point Of Sale
Enables appointment booking, order creation for service businesses, and real-time customer notifications on service updates.
Website & E-Commerce
Online ordering system for pickup or delivery, with order management, automatic ticket generation, and real-time customer notifications.
Contactless Ordering
Allows customers to order from their own mobile devices by scanning a QR code, saving manpower and time.
Kitchen Display System (KDS)
Digital system for managing all restaurant orders on one screen, improving communication and efficiency.
Order Management System
Facilitates billing, dispatching orders, creating staff/admin users with restricted access, and integrating with local printers for receipts.
Payments Integration
Native integration with Tyro for faster, more secure, and accurate EFTPOS payments.
Hardware
Provides and integrates with essential hardware like printers, barcode scanners, cash drawers, POS stands, and kitchen displays.
POS Integration With Marketplace
Implies integration capabilities with various online marketplaces.
24/7 Support
Round-the-clock customer support.
Local Delivery
Supports local delivery operations.
Automatically syncs with Twirll POS
Ensures data consistency across different Twirll modules.
Offers & Coupon
Functionality to create and manage offers and coupons.
CRM (Customer Relationship Management)
Tools for customer management, lead management, and quotation generation.
Inventory Management
Comprehensive system for tracking and managing inventory.
Real Time Order Notification & Reporting
Provides real-time notifications for orders and detailed reporting.
User Management
Create and manage user accounts with different access levels.
Purchase Order Management
Manage purchase orders for inventory.
Cash Drawer Integration
Integration with cash drawers.
Weighing Machine Integration
Integration with weighing machines.
Table Booking
Allows for booking tables within the system.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
9
Interface languages
21
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchChineseJapanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇲🇽MXN🇸🇬SGD🇳🇿NZD🇭🇰HKD🇨🇭CHF🇸🇪SEK🇩🇰DKK🇳🇴NOK🇰🇷KRW🇹🇷TRY🇿🇦ZAR🇧🇷BRL

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