Urbest logo

Urbest

by Urbest · Since 2017
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ActiveAvailable globallyCloudFree tier
Quick facts
VendorUrbest
Year launched2017
StatusActive
LocationUrbest SAS 17 rue Claude Bloch, 14000 Caen, France
Countries servedGlobal
Languages49
Integrations
Free tierYES
Free trial
Contact sales

About Urbest

Urbest is a collaborative software platform from Urbest that helps improve the relationship with the building through improved communication, transparency, and efficiency among tenants, owners, and service providers. It offers maintenance management software (CMMS), task management software, a ticketing tool, a collaborative tool, and maintenance software for education so users can manage their jobs effectively in one place. This platform ensures structured and easy collaboration, allowing for a simplified workflow and clear job processes. Urbest is designed to facilitate better interactions and service delivery in facility maintenance and management. Key capabilities: maintenance management task management ticketing system collaboration tools education-focused maintenance software Best for: property managers and facility teams that need effective communication and job tracking.

Urbest is a robust collaborative software designed to streamline facilities, maintenance, and service management. It enables organizations to efficiently capture, organize, and manage workloads, fostering seamless collaboration between issuers, managers, and workers. With its user-friendly design, the platform facilitates faster job completion, structured workflows, and improved communication across stakeholders. Urbest supports both web and mobile platforms, making it accessible for users in various environments, whether in-office or on the move. Its comprehensive features address key operational needs, from workload tracking and performance monitoring to invoicing and stakeholder engagement. The platform's standout features include tools for workflow management, stakeholder collaboration, and performance tracking. Users can easily share data, upload files, and involve contractors, suppliers, or customers in a single click. Custom analytics provide actionable insights into job performance and customer satisfaction, while its intuitive dashboard offers a clear overview of activities. These features, combined with real-time alerts and the ability to organize scheduled jobs, make Urbest a powerful tool for property managers, service providers, asset managers, and tenants looking to improve productivity and service quality.

Pros & Cons

What users like
  • +Ease of Use: Simple to implement, use, and onboard service providers.
  • +Community Involvement: Facilitates near real-time issue resolution for all users.
  • +Efficiency: Reliable and straightforward; adheres to the KISS principle.
  • +Quick Setup: Fully operational in under a week.
What users flag
  • Integration Challenges: Overlapping functionalities with existing CAFM systems complicate IS team workflows.
  • Feature Limitations: Lacks advanced features found in platforms like Maximo or Planon.
  • Reporting Bottlenecks: Traditional reporting methods can still pose delays.

Features

Key features

Collaborate with stakeholders easily
Enable seamless engagement with stakeholders, including contractors, suppliers, and customers. Users can upload files and share data effortlessly.
Track workloads effectively
Gain real-time visibility into job progress, orchestrate scheduled activities, and monitor performance metrics for responsiveness.
Take decisive actions
Adjust service categories, manage costs, approve invoices, and control expenditures to enhance financial efficiency.
Empower building users
Collect structured feedback from users, analyze it, and identify opportunities to offer new services.
Measure performance
Leverage analytics to evaluate job responsiveness and customer satisfaction, providing real-time insights to improve service delivery.
Boost productivity
Reduce administrative tasks by making data readily accessible, minimizing time spent searching for information.

Additional features

Workflow management
A comprehensive dashboard to capture, organize, and manage jobs in one place.
Stakeholder collaboration
Involve relevant stakeholders in one click and share necessary information in real time.
Data sharing
Share data instead of relying on outdated methods like spreadsheets for streamlined communication.
File uploads
Upload documents, images, or reports to keep all necessary files in one place.
Performance tracking
Track workload performance and monitor key metrics to identify areas for improvement.
Custom analytics
Customized reporting tools to assess job effectiveness and customer satisfaction.
Invoice management
Streamlined invoicing tools to control payment cycles and monitor material costs.
Scheduled job orchestration
Manage scheduled tasks and track checklists for better organization.
Customer engagement
Facilitate conversations with tenants or customers to address issues promptly.
User-friendly mobile app
Optimize collaboration and reporting through mobile accessibility.
Service categorization
Adjust services based on insights from user feedback.
Real-time alerts
Notifications for dissatisfaction or job performance issues.

Pricing

Free trial
Free version
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Promo Offer

Annual plans

Business

EUR 0.1

≈ EUR 0.01/mo when billed annually

≈EUR 0.01/mo when billed annually

Countries & Languages

Global
Countries served
49
Interface languages
1
Billing currencies

Interface languages

EnglishChineseJapaneseRussianFrenchGermanSpanishItalianPortugueseKoreanDutchTurkishCzechPolishSwedishNorwegianDanishFinnishHungarianSlovakSlovenianRomanianBulgarianGreekUkrainianArabicLithuanianLatvianEstonianCroatianSerbianBosnianMacedonianAlbanianGeorgianArmenianAzerbaijaniKazakhUzbekTurkmenTajikKyrgyzMongolianMoldovanBelorussianKazakhTatarBashkirChuvash

Billing currencies

🇺🇸USD

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