About Urgent
Urgent is a CMMS software/platform from Techniche that reduces asset downtime, monitors costs, and keeps contractors accountable. It combines asset management, contractor management, and compliance management to help organizations maintain their operational efficiency. The software allows users to automate maintenance tasks, ensuring that processes are carried out consistently and effectively. With features like spend improvement, Urgent provides insights into managing resources and budgeting effectively. This comprehensive feature set ensures that maintenance is performed according to established protocols every time. Key capabilities: asset management contractor management compliance management spend improvement monitoring costs Best for: organizations that need to manage maintenance and contractor performance efficiently.
Urgent is a comprehensive asset and maintenance management solution specifically tailored for fuel and convenience retailers. With over 20 years of experience, it is trusted by businesses across 34 countries to manage more than 40,000 sites. The platform automates both reactive and preventative maintenance workflows, ensuring that all tasks are completed on time, within budget, and with the necessary details to improve future outcomes. Urgent streamlines asset management by providing access to critical asset data, such as manufacturing details, warranty information, location, and maintenance records, making it easier for teams to manage repairs, servicing, and inspections. The software features an intuitive, user-friendly interface that centralizes all maintenance information in a single, accessible dashboard. This makes it easy for users to manage their tasks efficiently, regardless of the number of locations they operate. Whether for managing a small site or thousands, Urgent ensures that all maintenance operations are under control, providing operational flexibility for businesses of all sizes. Additionally, the platform’s ability to provide real-time updates ensures that maintenance teams and contractors are consistently meeting performance expectations, boosting overall operational efficiency.
Pros & Cons
- +User-friendly with flexibility to adapt to different workflows.
- +Helps manage assets efficiently with minimal manual input.
- +Developers open to suggestions for improvements.
- +Easy to extract data for analysis.
- +Saves time with simple work order handling and process responsiveness.
- +Good customer service and support.
- +Synergy around the tool enhances performance.
- −Development needed on the app (ongoing improvements).
- −Bugs can impact daily use, with updates sometimes delayed.
- −Some features missing compared to previous systems.
- −Navigation can be cumbersome, requiring extra clicks.
- −Limited options for BI report creation and financial process integration.
- −Action notes module needs enhancement.
Features
Key features
- Enhanced Operational Control
- Offers full control over maintenance operations across multiple sites, regardless of the scale, from small to large enterprises.
- Reactive & Preventative Maintenance
- Ensures all maintenance tasks are completed within timelines and budgets by automating workflows.
- Comprehensive Asset Management
- Tracks essential asset data, including warranty, maintenance records, and location details, to ensure the proper maintenance and servicing of assets.
- Contractor Management
- Manages internal teams and contractors effectively, ensuring expectations are clear and progress is tracked in real-time.
Additional features
- Site Management
- Control maintenance operations for multiple locations from one platform.
- Workflow Automation
- Automates both reactive and preventative maintenance tasks.
- Asset Tracking
- Stores detailed information about assets to ensure accurate maintenance and repair records.
- Contractor Oversight
- Allows real-time updates and fast-tracked approval processes for contractors, improving performance.
- Reporting & Analytics
- Provides insights into asset performance and maintenance costs, aiding in future planning.
- User Access & Permissions
- Allows granular control over who can access and manage data, ensuring the right people can perform necessary tasks.
- Mobile Access
- Enables on-the-go maintenance management for teams and contractors, providing flexibility and efficiency.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Urgent
Urgent is a CMMS software/platform from Techniche that reduces asset downtime, monitors costs, and keeps contractors accountable. It combines asset management, contractor management, and compliance management to help organizations maintain their operational efficiency. The software allows users to automate maintenance tasks, ensuring that processes are carried out consistently and effectively. With features like spend improvement, Urgent provides insights into managing resources and budgeting effectively. This comprehensive feature set ensures that maintenance is performed according to established protocols every time. Key capabilities: asset management contractor management compliance management spend improvement monitoring costs Best for: organizations that need to manage maintenance and contractor performance efficiently.
Urgent Details
Urgent's In-App Market Place
Does Urgent have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), MXN (MX$), BRL (R$)
Pros & Cons
- User-friendly with flexibility to adapt to different workflows.
- Helps manage assets efficiently with minimal manual input.
- Developers open to suggestions for improvements.
- Easy to extract data for analysis.
- Saves time with simple work order handling and process responsiveness.
- Good customer service and support.
- Synergy around the tool enhances performance.
- Development needed on the app (ongoing improvements).
- Bugs can impact daily use, with updates sometimes delayed.
- Some features missing compared to previous systems.
- Navigation can be cumbersome, requiring extra clicks.
- Limited options for BI report creation and financial process integration.
- Action notes module needs enhancement.
Urgent's Support Options
Contact
+61 1300 556 673Urgent's Alternatives
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