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Software Status:Active

About User.com

User.com is a marketing automation platform from User.com that helps companies change behavior into personalized experiences. It provides hundreds of integrations, dynamic data, and a source of truth to support business growth. The platform aims to enable teams to deliver personal interactions at scale while prioritizing security and privacy. With User.com, teams can automate customer journeys, manage communications, and analyze user behavior to drive engagement and conversions. This solution is designed for marketing teams that need to improve their customer interactions and achieve measurable results. Key capabilities: automation of customer journeys communication management user behavior analytics extensive integrations security and privacy compliance Best for: marketing teams that need to improve customer engagement at scale.

User.com Details

Vendor
User.com
Year Launched
2015
Location
ul. Grodziska 10, 60-363 Poznań, Poland
Deployment
cloud
Training Options
documentation
Countries Served
All Countries
Languages
English, Español, Français, Polski
Users
Account Managers, Marketing Managers, Sales Representatives, Customer Support Teams, Business Owners
Industries Served
Healthcare, Education, Finance, Retail, Technology, Real Estate, Small Business
Tags
Account Based Marketing, All-in-One Marketing Platform, Appointment Scheduling, Call Center, Contact Center, Conversational AI Platform, CRM, Customer Engagement, Customer Service, Customer Support, Email Management, Email Marketing, Financial CRM, Help Desk, Knowledge Management, Lead Generation, Lead Management, Live Chat, Marketing Automation, Online CRM, Real Estate CRM, Retargeting, Sales Force Automation, SMS Marketing, Small Business CRM, Predictive Lead Scoring, Push Notifications

User.com's In-App Market Place

Does User.com have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), INR (₹), RUB (₽), BRL (R$), ZAR (R), MXN (Mex$)

Pros & Cons

  • Offers an all-in-one marketing platform that integrates various marketing tools
  • Provides an easy-to-use appointment scheduling feature for efficient time management
  • Includes call center and contact center capabilities for effective customer communication
  • Offers conversational AI platform for automated customer interactions
  • Comprehensive CRM solution for managing customer relationships
  • Customer engagement tools to enhance brand interaction
  • Help desk and customer support features for resolving issues promptly
  • Email management and marketing tools for targeted campaigns
  • Lead generation and management functionalities for streamlining sales processes
  • Live chat feature for real-time customer support
  • Marketing automation capabilities for efficient campaign management
  • Real estate CRM for managing property listings and customer relationships
  • Retargeting options to re-engage with potential customers
  • Sales force automation for improving sales efficiency
  • SMS marketing for reaching customers on their mobile devices
  • Small business CRM tailored for the needs of small businesses
  • Predictive lead scoring for identifying high-quality leads
  • Push notifications to keep customers engaged and informed.
  • Steep learning curve for beginners
  • Limited customization options for certain features
  • Some users report occasional bugs and technical issues
  • Can be expensive for small businesses or startups
  • Integration with other platforms can be complex

User.com's Support Options

Email Address

support@user.com

Chatbot

Available

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