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0(0 reviews)
Software Status:Active

About Userlike

Userlike is a customer messaging platform from Userlike that combines chat, messaging, and AI for faster support, higher conversion, and lasting customer loyalty. It provides AI Automation, WhatsApp Sales & Support, and WhatsApp Campaigns so businesses can manage customer interactions effectively. This platform also features a Message Center for organized communication and ensures Data Privacy & GDPR compliance. Userlike is trusted by leading teams, helping them turn conversations into customers while maintaining a secure environment for data. Key capabilities: AI Automation WhatsApp Sales & Support WhatsApp Campaigns Message Center Data Privacy & GDPR Best for: businesses that need efficient customer communication solutions.

Userlike Details

Vendor
Userlike
Year Launched
2011
Location
Probsteigasse 44-46, Cologne, 50670, DE
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
Deutsch, English, Español, Français, Italiano, Nederlands, Português
Users
Contact Center Manager, Marketing Specialist, AI Developer, Communications Manager, Customer Experience Analyst, Customer Service Representative, Support Agent, Live Chat Operator, CRM Manager, Communications Specialist.
Industries Served
E-commerce, Retail, Telecommunications, Hospitality, Healthcare, Education, Financial services
Tags
AI Automation, Multi-channel support, Live chat, GDPR-compliant, Customer service, WhatsApp marketing

Userlike's In-App Market Place

Does Userlike have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($)

Pros & Cons

  • Attractive chat widget design.
  • Excellent and friendly customer support.
  • Easy to use and customizable.
  • Seamless integration across platforms.
  • Better design compared to competitors, fitting company identity.
  • Customers appreciate the ability to ask questions during shopping.
  • Loss of clients due to interface alerts system failure.
  • Offline messages not delivered to inbox.
  • Broken chat sessions creating new conversations for repeat clients.
  • Insufficient compensation (free month of subscription) for the loss caused.
  • No mobile app for chat operators on the go.

Userlike's Support Options

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