About VCC Live
VCC Live is a contact center software from VCC Live that provides a comprehensive solution for managing inbound and outbound communications. It combines call management, analytics, and CRM integration so businesses can improve their customer interactions. This platform supports multichannel communication, real-time reporting, and customizable workflows to meet specific operational needs. VCC Live allows user-friendly configuration of campaigns and has a strong focus on data security. Key capabilities: call recording customizable reporting integration with third-party applications automated workflows secure data handling Best for: organizations that need to manage customer communications effectively.
VCC Live Details
VCC Live's In-App Market Place
Does VCC Live have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), HUF (Ft), RON (RON), PLN (zł), CZK (Kč), BGN (лв), HRK (kn), TRY (₺), DKK (kr), SEK (kr), NOK (kr), CHF (Fr), AUD ($), CAD ($), JPY (¥), CNY (¥).
Pros & Cons
- Reliable service, worth the money
- User-friendly with excellent features
- Supports multiple languages, user roles, and automated payments
- Ideal call center solution with great customer support
- Well-structured system with helpful support team
- Confusing setup for new projects due to lack of knowledge
- Some functionalities not immediate or missing
- Lack of event notifications (e.g., change and update logs)
- No mobile version, especially for supervisors