About Verified Reviews
Verified Reviews is a customer reviews platform from Skeepers that helps collect, manage, and showcase authentic customer reviews to boost trust, conversions, and loyalty. It includes features like collect reviews, manage reviews, activate reviews, and analyze reviews, so businesses can effectively use customer feedback. Verified Reviews adheres to the ISO 20488 international standard for online consumer reviews, ensuring reliability and credibility. Additionally, its partnership with Google improves visibility and click-through rates for businesses. This platform supports various types of reviews, allowing companies to present a comprehensive view of customer opinions. Key capabilities: collect reviews manage reviews activate reviews analyze reviews types of reviews Best for: businesses that need to effectively utilize customer feedback for increased trust and conversions.
Verified Reviews is an all-in-one platform designed to help businesses collect, manage, and optimize customer reviews to improve online reputation and boost sales. The platform automates review collection through multi-channel campaigns, including email and SMS, capturing authentic feedback such as ratings, text reviews, and photos. It also ensures transparent moderation in accordance with ISO standards, giving businesses control over their online reputation. Once reviews are collected, businesses can amplify their impact by activating these reviews across websites, social media, third-party review platforms, and offline channels. This multi-channel review syndication boosts visibility, enhances SEO with rich snippets, and increases customer trust. The platform's rich feature set includes advanced analytics dashboards that track NPS, customer satisfaction, and review performance in real-time. Its AI-powered content analysis helps identify key drivers of customer satisfaction or dissatisfaction, enabling brands to swiftly act on insights. Multi-language support allows syndication and publishing of reviews in several languages, expanding global reach. The review process is fully automated, from collection to moderation, and businesses can personalize customer surveys to gather detailed feedback.
Pros & Cons
- +Seamless Magento integration with strong support
- +Effective auto-moderation for low-score reviews
- +Excellent onboarding experience and customer support (noted by some users)
- +Simple, easy-to-use platform
- +Better value compared to competitors like TrustPilot
- +Reliable performance when functioning properly
- −Poor customer service reported by some users
- −Outdated or boring user interface
- −Frequent bugs, lags, and performance issues
- −Confusing blame between Verified Reviews and Google for issues
- −Spam complaints from non-users
- −Functionality inconsistencies impact reliability
Features
Key features
- Automated Review Collection
- Automates solicitation of genuine customer reviews via email, SMS, and other channels.
- Review Moderation & Compliance
- Ensures reviews meet ISO standards for transparency, providing trustworthy feedback.
- Multi-Channel Activation
- Distributes reviews across websites, social media, third-party platforms, and offline channels.
- Rich Snippets & Google Integration
- Enhances SEO by integrating review stars and ratings into search results and ads.
- Performance Analysis & NPS
- Offers detailed dashboards, including Net Promoter Scores, to measure customer loyalty.
- Multilingual Syndication
- Translates and publishes reviews in multiple languages for global reach.
- Review Management & Moderation
- Organizes and moderates reviews efficiently, simplifying reputation management.
Additional features
- Review Collection Automation
- Automatically solicits reviews after purchase or interaction.
- Review Management Platform
- Central hub for moderating, responding, and organizing feedback.
- Review Syndication
- Publishes reviews across multiple websites and enhances visibility.
- Rich Snippets & Google Stars
- Implements review stars on search engines to boost CTR.
- ISO-compliant Moderation
- Maintains transparency and authenticity standards.
- Multi-language Support
- Translates reviews to expand international reach.
- Sentiment & Text Analytics
- Analyzes review content for insights into customer satisfaction.
- Offline Review Collection
- Manages feedback from offline channels like store visits.
- Personalized Surveying
- Sends customized customer surveys like NPS, CSAT, CES.
- Performance Dashboards
- Visualize and analyze review impact, SEO, and customer loyalty.
Pricing
Monthly plans
Starter From
USD 99
Countries & Languages
Interface languages
Billing currencies
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About Verified Reviews
Verified Reviews is a customer reviews platform from Skeepers that helps collect, manage, and showcase authentic customer reviews to boost trust, conversions, and loyalty. It includes features like collect reviews, manage reviews, activate reviews, and analyze reviews, so businesses can effectively use customer feedback. Verified Reviews adheres to the ISO 20488 international standard for online consumer reviews, ensuring reliability and credibility. Additionally, its partnership with Google improves visibility and click-through rates for businesses. This platform supports various types of reviews, allowing companies to present a comprehensive view of customer opinions. Key capabilities: collect reviews manage reviews activate reviews analyze reviews types of reviews Best for: businesses that need to effectively utilize customer feedback for increased trust and conversions.
Verified Reviews Details
Verified Reviews's In-App Market Place
Does Verified Reviews have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Plans
Monthly plans
Starter From
USD 99
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr), CNY (¥), SEK (kr), NOK (kr), DKK (kr), RUB (₽), MXN (M$)
Pros & Cons
- Seamless Magento integration with strong support
- Effective auto-moderation for low-score reviews
- Excellent onboarding experience and customer support (noted by some users)
- Simple, easy-to-use platform
- Better value compared to competitors like TrustPilot
- Reliable performance when functioning properly
- Poor customer service reported by some users
- Outdated or boring user interface
- Frequent bugs, lags, and performance issues
- Confusing blame between Verified Reviews and Google for issues
- Spam complaints from non-users
- Functionality inconsistencies impact reliability
Verified Reviews's Alternatives
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OneDesk
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Friday Feedback
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