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About Verloop

Verloop is a voice AI software/platform from Verloop [to help automate phone calls and drive omni-channel customer conversations in 80+ languages]. It provides E-Commerce Gen AI Agent, Banking & FS, Real Estate, Logistics, and Insurance so businesses can effectively engage with their customers in various sectors. With support for local nuances and enterprise-grade AI, Verloop fosters success for over 500 customers worldwide, including locations from Mumbai to Riyadh. The platform also offers an ROI calculator to measure effectiveness. Key capabilities: multi-language support enterprise-grade AI local nuance adaptation omni-channel integration customizable AI agents Best for: enterprises that need to automate customer interactions and improve operational efficiency.

Verloop Details

Vendor
Verloop
Year Launched
2016
Location
#3582, 2nd Floor, 13 G Main Road, 4th Cross, Indiranagar 2nd Stage, Bangalore , Bangalore, Karnataka 560008, INDIA
Deployment
cloud, android
Training Options
documentation, videos, in person
Countries Served
All Countries
Languages
English, French, Spanish, German, Italian, Japanese
Users
Small businesses, Large enterprises, and individuals in industries such as Retail, Education management, and E-commerce
Industries Served
E-commerce, Banking and FS, Travel, Real Estate, Logistics, Insurance, FoodTech, EdTech, Telecom
Tags
Conversational AI, Customer Support Automation, Omnichannel Support, Machine Learning, Natural Language Processing

Verloop's In-App Market Place

Does Verloop have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CHF (CHF), INR (₹), CNY (¥), SGD ($), HKD ($), NZD ($), SEK (kr), DKK (kr), NOK (kr), AED (د.إ), BRL (R$)

Pros & Cons

  • • Effortlessly automates customer support, enabling delightful customer experiences.
  • • Securely scales support, reduces costs, and provides full visibility into interactions.
  • • Offers seamless, omnichannel support in 80+ languages, available 24/7.
  • • Easy integration with other platforms and self-explanatory chat flow.
  • • Provides real-time resolution and relevant context to agents.
  • • Easy to use with multiple user support and CRM integration.
  • • Bot responses are relevant due to well-trained NLP and ML models.
  • • Convenient user interface with easily viewable chat history.
  • • Analytics feature lacks depth compared to other product features.
  • • Adding quick responses and region-based chat transfers can be time-consuming.
  • • Initial setup can be time-consuming.
  • • Some features are limited or still in development.
  • • Attachment size and customization levels could be improved.
  • • Lacks a mobile app, causing mobility issues, and support can be slow.

Verloop's Support Options

Chatbot

Available

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