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ViewPoint

by Panorama Travel Solutions · Since 1995
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ActiveAvailable globallyCloud
Quick facts
VendorPanorama Travel Solutions
Year launched1995
StatusActive
Location6277 Sea Harbor Drive Orlando, FL 32821 USA
Countries servedGlobal
Languages10
Integrations5+
Free tier
Free trial
Contact salesYES

About ViewPoint

ViewPoint is a travel management software from Panorama Travel Solutions that supports organizations in managing their travel needs. It provides features such as itinerary management, expense reporting, and travel policy compliance so users can effectively oversee travel arrangements. ViewPoint includes detailed reporting capabilities that allow companies to analyze travel data, control costs, and ensure that travel policies are adhered to. Additionally, it offers integration with various booking systems for a comprehensive travel management solution. Key capabilities: itinerary management expense reporting travel policy compliance detailed reporting booking system integration Best for: corporate travel managers that need to manage travel logistics and expenses efficiently.

Viewpoint by Panorama Travel Solutions is a sophisticated hospitality property management software tailored for timeshare resorts and vacation clubs. Its primary purpose is to streamline operations, enhance guest service, and optimize financial management for properties in the timeshare industry. As a cloud-based solution, Viewpoint provides a comprehensive suite of features designed to address the complex needs of resort management. Viewpoint offers an all-encompassing platform for managing various aspects of resort operations. Key features include a powerful property management system (PMS), an owner portal, revenue management tools, rental distribution capabilities, and PCI certified payment processing. The software integrates seamlessly with channel managers and booking engines, enabling efficient rental management and maximizing revenue opportunities. Its cloud-based architecture ensures that users have access to real-time data and can manage their properties from anywhere. The user interface of Viewpoint is designed to be intuitive and user-friendly. The dashboard presents a clean layout with well-organized menus and navigational elements. Users can easily access key functionalities such as reservations, owner management, and financial reports through a streamlined interface.

Pros & Cons

What users like
  • +Full Automation Capability: The system provides comprehensive automation, reducing manual errors and streamlining operations.
  • +Support from the Team: Excellent customer support is available, though some reviewers noted that support hours might be challenging for those working in the hospitality industry with 24/7 needs.
  • +Complete Solution: Includes all necessary features and runs on Amazon Web Services, ensuring reliable backups and security.
  • +Highly Automated Reports and Processes: Automated reports and processes make it easier to manage tasks and generate insights.
  • +User-Friendly: Despite its comprehensive features, the system is easy to use.
What users flag
  • Learning Curve: There is a significant learning curve associated with the system, requiring time and effort to fully understand and utilize its capabilities.
  • Transfer Compatibility Issues: Ensuring that information transferred into the system is compatible and consistent can be challenging, leading to potential data cleanup needs.
  • Support Hours: Support hours may not always align with the needs of businesses operating 24/7, such as those in the hospitality industry.
  • Feature Development: Some features, like rentals through RCI, are still under development and are anticipated improvements.

Features

Key features

24/7 self-service for owners via smartphone, tablet, or browser
Allows owners to update details, make payments, book, and manage other aspects of their account
Built-in reports library
Custom report development available upon request
Automated report scheduling
Manages day-to-day property management tasks including front desk, back office, reservations, housekeeping, and maintenance
Manages maintenance fee assessments, membership fees, statements, payments, payment plans, and collections
Comprehensive account management including financials, stay history, entitlements, documents, and CRM
Integration with OTA channel managers and booking engines
Access to unique rental channels and Panorama network for maximizing rental revenue
Shift4 PCI DASS certified payment processing
High-level security and attractive rates
Automates routine tasks with scripting

Additional features

• 24/7 self-service access
• Payments
• Usage management
• Exchange deposits
• Rentals
• Library of built-in management and analytical reports
• Custom report development
• Report scheduling for automatic creation
• Front desk management
• Back office tasks
• Reservation handling
• Housekeeping coordination
• Resort maintenance management
• Maintenance fee assessments
• Membership fees management
• Statement generation
• Payment processing
• Payment plans management
• Collections management
• 365-degree account management
• Financial tracking
• Stay history
• Entitlements
• Document management
• CRM integration
• OTA channel manager integration
• Booking engine integration
• Panorama network distribution
• Shift4 PCI DASS certified payment processing
• Secure transactions
• Competitive processing rates
• Automation of routine tasks
• Custom scripting for task management
• Proven resort onboarding program
• Expert team for data transition and system integration

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
14
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapanese.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇿🇦ZAR🇨🇭CHF🇸🇪SEK🇰🇷KRW

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