Visual Care logo

Visual Care

by Visual Data Solutions · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorVisual Data Solutions
Year launched2016
StatusActive
LocationLevel 1, 8 Beulah Rd, Norwood, Adelaide, SA, Australia, South Australia
Countries servedGlobal
Languages10
Integrations2+
Free tier
Free trial
Contact salesYES

About Visual Care

Visual Care is a healthcare management software from Visual Data Solutions that supports patient engagement and data management. It provides features such as appointment scheduling, patient communication, and electronic health records management so healthcare providers can effectively manage patient care. The platform simplifies workflow processes and improves access to patient information. Visual Care facilitates HIPAA-compliant communication and integrates with various healthcare systems to ensure data security and interoperability. Key capabilities: appointment scheduling patient communication electronic health records management HIPAA compliance system integration Best for: healthcare providers that need to manage patient interactions and data efficiently.

Visual Care by Visual Data Solutions is a comprehensive home care management platform designed to support aged-care, disability, and community care providers in handling daily operations more efficiently. Its primary purpose is to streamline rostering, care delivery documentation, compliance management, and billing processes while giving care workers easy mobile access to client information. The system aims to consolidate administrative tasks so providers can focus more on quality care and less on paperwork. The user interface is practical and task-oriented. Administrators have access to a clear dashboard displaying open shifts, active visits, alerts, and pending invoices. Care workers benefit from a simplified mobile layout that highlights clock-in/clock-out functions, task lists, care plans, and client details. The overall design emphasizes clarity, large buttons, and minimal clutter, making navigation intuitive even for less tech-savvy staff. Functionally, Visual Care delivers strong capabilities across workforce management, skills-based scheduling, electronic visit verification, care plan management, and billing automation. The software includes client and staff records, GPS-verified check-ins, invoicing tools, payroll export features, and customizable forms.

Pros & Cons

What users like
  • +Having rostering, care, and compliance in one system significantly reduces administrative work and potential errors.
  • +The software is designed to meet complex Australian Aged Care and NDIS compliance standards, keeping you audit-ready.
  • +Its smart matching feature ensures participants consistently receive care from the most suitable and qualified worker.
  • +Faster claims, invoicing, and accurate payroll reduce delays and make the financial side of the business much easier.
  • +By automating complex scheduling, the platform allows care workers and coordinators to dedicate more time to clients.
What users flag
  • A single, all-in-one platform might feel inflexible for very unique or niche care service models.
  • Integrating a new, comprehensive system can be time-consuming and require significant staff training.
  • Being primarily an Australian NDIS/Aged Care solution may limit its suitability for international organizations.
  • Reliance on a single system means any technical glitch or outage could severely disrupt daily operations.
  • The advanced features and all-in-one nature may make the pricing potentially higher for smaller providers.

Features

Key features

Confident, Compliant Rostering
Manages staff scheduling in one system while ensuring adherence to regulatory requirements and care plans.
Participant-Centric Workflow
Puts the client's needs and care plan at the center of the workflow, rather than just focusing on schedules.
Faster Claims Processing
The system streamlines administrative tasks to facilitate quicker and more accurate submission of financial claims.
Simpler Payroll and Fewer Errors
Integrates payroll and reduces mistakes by linking shifts directly to care plans and automating financial administration.
Matching Technology
Automatically matches participants with the most suitable care workers based on preferences, skills, and funding requirements.
All-in-One Care Management Platform
Consolidates rostering, care management, and compliance into a single, comprehensive system.

Additional features

Rostering
Manages and coordinates shift schedules for both aged care and NDIS support, including complex Supported Independent Living (SIL) schedules.
Care Management
Provides a platform to manage all aspects of client care, starting with the individual's care plan.
Compliance Management
Ensures that all scheduling and service delivery adheres to required Aged Care and NDIS regulations.
Participant Profile Management
Captures participant preferences, care needs, and funding requirements in a centralized profile.
Worker Details Management
Allows for the easy management and documentation of care worker skills, experience, and qualifications.
Automated Administration
Simplifies back-office tasks like payroll, claims, invoicing, and generating annual audit data with few clicks.
Apps & Integrations
Suggests the availability of mobile apps for care workers and connections with other necessary software.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇨🇳CNY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇳🇿NZD🇭🇰HKD

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