Visualcare logo

Visualcare

by Visualcare: Visualcare · Since 2016
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Active1+ countriesCloud
Quick facts
VendorVisualcare: Visualcare
Year launched2016
StatusActive
LocationLevel 1, 8 Beulah Rd, Norwood, Adelaide, SA, Australia, South Australia
Countries served1+
Languages1
Integrations3+
Free tier
Free trial
Contact salesYES

About Visualcare

Visualcare is a care management software from Visualcare that helps in managing healthcare services. It combines care coordination, patient engagement, and analytics so providers can improve patient outcomes. The platform offers tools for tracking patient progress, scheduling appointments, and managing care plans, allowing healthcare professionals to maintain comprehensive oversight of patient needs. Visualcare supports clinical workflows and integrates with electronic health records (EHR) to ensure smooth information sharing. Key capabilities: care coordination patient engagement analytics scheduling EHR integration Best for: healthcare providers that need to manage patient care efficiently.

Visualcare is a robust, cloud-based care-management platform designed to support aged-care, disability, and community-care providers by centralizing rostering, client and staff records, funding, compliance, payroll, and reporting in one integrated system. The platform emphasizes client-centered care, allowing care plans, funding details, and individual preferences to feed directly into staff scheduling, ensuring the right caregiver is assigned to the right client while considering qualifications, availability, and care requirements. Administrators benefit from streamlined workflows that handle service agreements, shift scheduling, timesheet collection, claims processing, and payroll export, significantly reducing manual data entry, errors, and duplicate work. Visualcare also facilitates compliance by tracking worker credentials, certifications, and renewal alerts, helping agencies meet regulatory standards and audit requirements efficiently. The platform is accessible via web and mobile, enabling support workers to view shift details, log timesheets, accept or decline shifts, and record client visits in real time, which is particularly useful for staff operating across multiple sites or in the field.

Pros & Cons

What users like
  • +Consolidates client data, care plans, shift history, compliance records, and billing in one platform, reducing administrative burden.
  • +Supports varied service types, allowing the platform to scale with organizational growth.
  • +Mobile and web access gives flexibility for field-based workers and office administrators.
  • +Integration with billing, claims, and payroll workflows ensures compliance and reduces duplication
What users flag
  • Specialized for home care, aged care, and disability services; may be over-complex for smaller or informal setups.
  • Learning curve for rostering, claims, payroll, care-plan management, and mobile app usage.
  • Regulatory or funding assumptions may limit adaptability in different jurisdictions.
  • Reliance on internet connectivity can disrupt scheduling or shift logging in remote areas.
  • Full feature set may be excessive for small client bases or simple care tasks.

Features

Key features

Support for Aged Care, Disability Services, Home Care & NDIS Plans
Works across aged care, disability, community/home care, and private clients.
Service Agreements, Quotes, Care Plans & Compliance Tracking
Set up service agreements or care plans, track worker credentials and training expiry.
Roster & Shift Management
Schedule single or group shifts, SIL-based support, recurring services with visibility and ease.
Billing, Claims Export & Payroll Integration
Handles invoicing, claims for funded care, and payroll calculations/exports.
Client/Participant Portal & Family Access
Clients and families can view shifts, service history, invoices, and care plans.

Additional features

Care-First Rostering & Scheduling
Build shift rosters based on client care plans and automatically match qualified care workers to shifts.
Integrated Client, Worker & Service Management
Manage full profiles for clients and workers, including care needs, credentials, and history.
Billing, Claims, Payroll & Funding Compliance
Generate claims, handle billing, manage payroll, and ensure compliance with funded care plans.
Flexible Service & Shift Types
Supports individual, group, SIL, NDIS-style services, home-care packages, and private clients.
Mobile/Web Access + Worker Mobile App
Care workers access shifts, timesheets, and client info via mobile app; administrators manage via web.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Austria

Interface languages

English

Billing currencies

🇦🇺AUD

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