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Voxtron

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Software Status:Active

About Voxtron

Voxtron is a contact center software platform from Voxtron that delivers advanced customer engagement solutions. It combines Voxvantage, Omni Channel Inbound/Outbound, and Recording & Quality management to provide effective communication across multiple channels. This software supports efficient customer service interactions, ensuring personalized and informed responses. Additionally, it features an Auto Dialer and Self Service capabilities, allowing organizations to manage inquiries and operations efficiently. Voxtron is designed for businesses looking for a comprehensive contact center solution that integrates well with existing software and adapts to various operational needs. Key capabilities: Voxvantage Omni Channel Inbound/Outbound Recording & Quality management Auto Dialer Self Service Best for: organizations that need a reliable solution for customer engagement and communication management.

Voxtron Details

Vendor
Voxtron
Year Launched
1994
Location
PO Box, 234162, M103 RAK Building Street 12 A, Al Qusais 2, Dubai, United Arab Emirates
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
UAE
Languages
English, Arabic
Users
Manager, Supervisor, Agent, IT Administrator, Customer Service Representative
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer Engagement, Contact Center Solutions, CRM Integrations, Omni-Channel Communication, Cloud Contact Center, IVR, Self-Service, Visual IVR, Auto Dialer, Recording & Quality Management, Telesales, Computer Telephony Integration (CTI), CRM Solutions, Odoo ERP, Microsoft Dynamics 365, Engage 360, IRIS, IRISBOT.

Voxtron's In-App Market Place

Does Voxtron have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CHF (CHF), CNY (¥), INR (₹), MXN ($), SGD ($), HKD ($)

Pros & Cons

  • Comprehensive Solutions: Offers a wide range of features to enhance customer engagement.
  • Scalability: Cloud-based solutions provide scalability to meet business needs.
  • CRM Integration: Seamless integration with popular CRM systems.
  • Omni-Channel Support: Facilitates customer interactions across multiple channels.
  • Quality Management: Includes tools for call recording and quality management.
  • Complexity: Some users may find the range of features overwhelming.
  • Implementation Time: Integration and setup may require significant time and resources.
  • Support Availability: Support options may vary depending on the region.
  • Customization Limitations: Certain features may have limited customization options.

Voxtron's Support Options

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