Welkin Health logo

Welkin Health

by Welkin Health · Since 2013
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Active1+ countriesCloud
Quick facts
VendorWelkin Health
Year launched2013
StatusActive
Location548 Market St, PMB 75357, San Francisco, CA 94104, United States
Countries served1+
Languages1
Integrations11+
Free tierN/A
Free trialYES
Contact salesYES

About Welkin Health

Welkin Health is a healthcare software platform from Welkin Health that supports patient engagement and management. It includes care coordination, patient communication, and analytics so healthcare providers can effectively manage patient care. The platform enables healthcare teams to track patient progress and outcomes through customizable workflows and reliable reporting tools. With features like integrated messaging, appointment scheduling, and data collection, it helps improve the overall patient use. Key capabilities: care coordination patient communication analytics customizable workflows integrated messaging Best for: healthcare providers that need to manage patient engagement and care efficiently.

Welkin Health is a robust patient management platform designed to go beyond the typical Electronic Health Record (EHR) by focusing on improving patient engagement and care coordination. Its strength lies in its highly customizable, codeless program designer, which allows healthcare organizations to tailor workflows to their specific needs without requiring complex programming knowledge. The platform’s user interface is lauded for its intuitive design, centralizing all patient-related information—including communication logs, patient profiles, and care plans—into a single, unified view. This centralization, combined with powerful automation and prioritization features, allows care teams to manage patient outreach and follow-up activities more efficiently, ensuring that no patient falls through the cracks. It supports multi-channel communication, enabling teams to connect with patients via phone, SMS, email, and fax, all from a single location, which significantly streamlines administrative tasks and enhances the patient experience. The platform's performance and deployment model are optimized for modern healthcare operations. As a web-based, cloud-native SaaS solution, Welkin Health is easily accessible from any location with an internet connection, providing flexibility for care teams.

Pros & Cons

Pros
  • Highly customizable with no-code configuration.
  • Strong multi-channel patient communication.
  • Robust integrations and API support.
  • Built-in analytics for outcome tracking.
  • HIPAA and SOC2 compliant.
Cons
  • No transparent public pricing.
  • No direct support phone number listed.
  • Lacks a full third-party app marketplace.
  • U.S.-centric integrations may limit global use.
  • Complex setup may require training and onboarding

Features

Key features

Codeless Program Design

Build care plans, workflows, assessments, and automations without coding.

Multi-Channel Communication

Engage patients via email, SMS, WhatsApp, video, secure messaging.

API-First Integrations

Pre-built integrations plus APIs/webhooks for other systems.

Assessments and Labs

Custom forms, conditional logic, lab and imaging integration.

Document and Consent Management

Centralized storage and e-signatures.

Task Automation and Alerts

Assign tasks, set alerts, automate follow-ups.

Analytics and Insights

Outcome tracking and operational dashboards.

Billing and Claims Support

Automates payer workflows to reduce errors.

Patient-Facing App

Tools for patient engagement and communication.

Additional features

Patient Record Management

Maintain demographics, diagnoses, vitals, and treatment history.

Custom Assessments Builder

Design forms and surveys with scoring and logic.

Encounter Logging

Record patient interactions and visits across care programs.

Labs and Imaging Integration

Order tests and receive results directly within the platform.

ePrescribing (eRx)

Prescribe medications electronically with safety checks.

Document Center with e-Signature

Manage files and obtain digital consent via integrations like DocuSign.

Task Management and Notifications

Assign and track tasks with real-time alerts.

Analytics and Dashboards

Visualize outcomes, trends, and population health insights.

Multi-Channel Communication

Enable email, SMS/MMS, WhatsApp, video calls, and secure messaging.

Automated Alerts and Workflow Triggers

Set reminders and escalations based on patient status.

Security and Compliance

Ensure HIPAA and SOC2 compliance with role-based access.

APIs and Webhooks

Connect with external systems for data exchange and automation.

Calendar and Scheduling

Sync with Google Calendar and manage appointments.

Claims and Billing Workflow

Optimize claims submission and integrate payer rules.

Patient Portal and App

Allow patients to access assessments, communications, and updates.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
7
Billing currencies

Available in

United States

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇲🇽MXN

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