XE aR logo

XE aR

by AMA XpertEye · Since 2014
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Active1+ countriesCloudOn-premise
Quick facts
VendorAMA XpertEye
Year launched2014
StatusActive
Location57 rue Jules Vallès 35000 RENNES – France
Countries served1+
Languages11
Integrations1+
Free tier
Free trial
Contact salesYES

About XE aR

XE aR is an augmented reality software from AMA XpertEye that supports remote assistance and collaboration. It provides real-time video transmission, interactive annotations, and easy access to digital resources so teams can work together effectively, regardless of location. The software allows users to share their view with experts and receive guidance through visual markers and instructions. Additionally, it is compatible with various devices, ensuring accessibility in diverse work environments. Key capabilities: remote video support interactive markup tools device compatibility multi-user sessions access to digital content Best for: businesses and professionals that need efficient remote collaboration and training solutions.

XE aR by AMA XpertEye is a cutting-edge remote support solution designed to empower IT professionals and support teams with seamless connectivity and robust troubleshooting capabilities. The software’s primary purpose is to facilitate real-time remote assistance, ensuring that issues are diagnosed and resolved quickly while maintaining high levels of security and performance. Its core features include secure screen sharing, efficient file transfer, comprehensive system diagnostics, and integrated collaboration tools, making it a standout option in a competitive market. The user interface of XE aR is thoughtfully designed to be both visually appealing and exceptionally intuitive. Its clean layout, with clearly labeled icons and a streamlined dashboard, enables users to initiate remote sessions and access critical functionalities with ease. Navigation is enhanced by customizable toolbars and dynamic menus that adapt to user preferences, reducing the learning curve for new users and allowing seasoned professionals to optimize their workflows. This emphasis on user-friendliness ensures that even those with limited technical expertise can operate the software effectively. Functionality is one of XE aR’s most impressive aspects.

Pros & Cons

What users like
  • +Enables real-time visual communication, bridging geographical gaps.
  • +Improves collaboration between experts and on-site personnel.
  • +Streamlines troubleshooting and maintenance processes.
  • +Accelerates training and knowledge transfer.
  • +Allows for quicker and more accurate remote support.
  • +Provides real-time visual information for emergency response.
What users flag
  • Reliable internet access is crucial for optimal performance.
  • Poor connectivity can lead to disruptions and frustration.
  • Image quality and clarity may vary depending on device and network conditions.
  • Potential for technical glitches and software bugs.
  • Proper training and support are necessary to ensure successful user adoption.

Features

Key features

Guest Invitation
Allows users to easily invite others to a remote collaboration session via SMS or email.
Different Points of View
Implies the ability to share and view multiple perspectives during a remote session, likely through the use of different device cameras or shared screens.
Shared Workspace
Suggests a collaborative environment where participants can interact with shared content, such as documents, images, or live video feeds.
Integration
This implies that the software can be connected to other systems.
AI Report
The software has the ability to generate reports using Artificial Intelligence.

Additional features

Device Agnostic
Works on any connected device with a web browser (smartphones, tablets, PCs). Eliminates the need for specific hardware or operating systems.
Browser-Based
Accessible through standard web browsers like Chrome, Edge, Firefox, and Safari. No software downloads or installations required, simplifying access.
Easy & Fast Setup
Quick and straightforward process to initiate or join a remote collaboration session.
SSL connection
Encrypts data transmitted between the user's device and the server.
TLS encryption
Another form of encryption used to secure communications.
Confidential mode
Likely a feature to enhance privacy during sessions.
No data storage
Ensures that sensitive information is not stored on XpertEye's servers.
HIPAA compliant
Meets the security and privacy requirements of the healthcare industry.
Remote Collaboration on Any Device
Facilitates real-time, high-definition (HD) collaborative calls with teams, clients, or subcontractors. Enables seamless communication and problem-solving regardless of location.
Guest Invitation (Detailed)
Generates unique invitation links that can be sent via SMS or email.Guests can join with a single click, without needing an account or app.
Different Points of View (Detailed)
Allows users to switch between different camera feeds or screen shares. Provides a comprehensive view of the situation from multiple angles.
Shared Workspace (Detailed)
Enables participants to annotate, highlight, and draw on shared content. Facilitates visual communication and collaboration on complex tasks.
AI Report (Detailed)
Leverages artificial intelligence to generate reports based on the data collected during remote sessions. Provides valuable insights and analysis to improve decision-making.
Operational Response Enhancement
Provides firefighters and emergency responders with real-time visual information to assess situations and deploy resources effectively.
Customer Experience Improvement
Enables customer service operators to provide remote visual assistance, streamlining troubleshooting and resolving issues faster.
eHealth Capabilities
Empowers remote medical professionals to accurately understand emergency situations and provide timely care.
Audit and Inspection Capabilities
Facilitates remote audits and inspections, reducing travel costs and improving efficiency.
Training Capabilities
Allows for remote training sessions, where experts can guide and instruct participants visually.
Technical Support Capabilities
Enables remote technical support, allowing experts to diagnose and resolve issues without being physically present.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
11
Interface languages
10
Billing currencies

Available in

France

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇲🇽MXN

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