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XpertEye Lite

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About XpertEye Lite

XpertEye Lite is a remote assistance software from AMA that provides support for video collaboration. It includes features such as real-time video sharing, audio communication, and the ability to share documents and images so users can troubleshoot effectively. Designed for field service technicians, healthcare professionals, and customer support teams, XpertEye Lite facilitates communication between remote experts and on-site personnel. The software is compatible with a variety of devices, including smartphones and tablets, ensuring accessibility in various environments. Key capabilities: real-time video sharing audio communication document sharing multi-device compatibility user-friendly interface Best for: professionals that need efficient remote troubleshooting and support.

XpertEye Lite Details

Vendor
AMA
Year Launched
Location
Address: 1173 Bordeux Drive, Sunnyvale, CA 94089
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, French, German, Italian, Spanish, Portuguese, Dutch, Japanese, Chinese
Users
Field Technicians, Service Engineers, IT Support Specialists
Industries Served
Healthcare, Manufacturing, Aerospace, Energy, Automotive, Telecommunications, Utilities
Tags
Augmented Reality, Remote Support, AMAPragma

XpertEye Lite's In-App Market Place

Does XpertEye Lite have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

5

Mini Apps

1. Remote Assistance - Allows users to connect with experts remotely for real-time support and troubleshooting.

2. AR Annotations - Enables users to add virtual annotations on objects in the real world during remote assistance sessions.

3. File Sharing - Simplifies the process of sharing files and documents between users and experts during remote support sessions.

4. Session Recording - Allows users to record and review remote assistance sessions for training and quality control purposes.

5. Collaborative Whiteboard - Provides a virtual whiteboard for users and experts to collaborate and brainstorm during remote support sessions.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), SGD (S$), NOK (kr), MXN (Mex$), INR (₹), BRL (R$)

Pros & Cons

  • Allows for real-time remote collaboration and troubleshooting
  • Provides hands-free operation through smart glasses or mobile devices
  • Increases efficiency and reduces downtime by quickly resolving technical issues
  • Improves knowledge transfer by allowing experts to guide field technicians
  • Enables seamless communication through live video, audio, and annotations
  • Enhances worker safety by reducing the need for travel to remote locations
  • Limited functionalities compared to full version of XpertEye
  • Steep learning curve for new users
  • Occasional connectivity issues leading to disruptions in remote support sessions

XpertEye Lite's Support Options

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