YOOLOX logo

YOOLOX

by YOOLOX · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorYOOLOX
Year launched2018
StatusActive
LocationOskar-von-Miller-Ring 20 80333 Munich
Countries servedGlobal
Languages3
Integrations
Free tier
Free trial
Contact salesYES

About YOOLOX

YOOLOX is a self-serve ordering platform from YOOLOX that provides a contactless use for dine-in customers. It combines QR code ordering, customer data collection, and smooth integration with existing POS systems so restaurants and cafes can improve service efficiency. With YOOLOX, businesses can gather insights on returning customers, allowing for personalized engagement. This platform is designed to cater to the needs of hospitality venues, making it easier for patrons to place orders directly from their tables. Key capabilities: QR code ordering customer data collection POS integration analytics dashboard user-friendly interface Best for: restaurants and cafes that need to facilitate contactless ordering and improve customer experiences.

YOOLOX is an innovative self-serve ordering platform designed specifically for the hospitality industry, including restaurants, cafes, hotels, and coworking spaces. It employs QR codes and device recognition technology to streamline the ordering process, offering customers a convenient way to browse menus, place orders, and pay directly from their smartphones. The intuitive user interface ensures a seamless experience, reducing waiting times and enhancing overall guest satisfaction. The system integrates effortlessly with existing POS systems and customer management tools, providing real-time analytics and insights on customer preferences, repeat visits, and purchasing habits. This capability allows venues to personalize their service, promote specials, and develop targeted marketing strategies. Compatible with various devices and supporting multiple languages, YOOLOX caters to diverse customer bases and operational needs, making it adaptable across different regions and countries. Functionalities include menu customization, real-time order management, secure payment options, and automated reporting—all tailored to boost revenue and operational efficiency. The platform also gathers customer feedback post-visit, further enhancing service quality.

Pros & Cons

What users like
  • +Simplifies ordering process for customers.
  • +Boosts revenue through reorders and upselling.
  • +Provides valuable customer insights for personalized marketing.
  • +Seamless integration with existing systems.
  • +Enhances overall customer experience.
What users flag
  • Initial setup may require technical assistance.
  • Requires reliable internet connectivity.
  • Potential learning curve for staff.
  • Limited information on specific pricing plans.

Features

Key features

Quick QR Code-Based Ordering
Customers can order through scanned QR codes without leaving their tables, reducing wait times.
Personalized Customer Insights
Device recognition technology captures preferences, repeat visits, and spending habits.
In-Store Payment Options
Secure and hassle-free payment methods enhance the customer experience.
Menu Customization
Venues can update menus easily, promoting specials and seasonal items.
Real-Time Analytics
Provides real-time data on customer behavior, order trends, and sales performance.
Multi-Language Support
Supports multiple languages for diverse customer bases.
Integration with POS Systems
Easily connects with existing cash register and management systems for seamless operations.

Additional features

Self-Serve Ordering
Customers scan QR codes to view menus and place orders instantly.
User Profile & Loyalty
Recognizes returning customers and tracks their preferences for personalized experiences.
Order Management
Easily handle multiple orders simultaneously with simple UI controls.
Customer Feedback Gathering
Ask customers for feedback post-order to improve service quality.
Multi-Device Compatibility
Works across various devices, ensuring accessibility for all customers.
Promotion & Upsell
Promote special offers and upsell products directly through the menu interface.
In-App Payments
Supports various payment methods for convenience.
Analytics Dashboard
Visualizes key data indicators for management insights.
Real-Time Notifications
Alerts staff of new orders and updates instantly.
Automated Revenue Reports
Generates detailed reports to track financial performance over time.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
3
Interface languages
12
Billing currencies

Interface languages

EnglishGermanSpanish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇭🇰HKD🇸🇬SGD

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