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Yotpo

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Software Status:Active

About Yotpo

Yotpo is a customer content marketing platform from Yotpo that helps brands collect and use user-generated content. It provides reviews, visual marketing, and loyalty programs so businesses can build trust and engage customers effectively. Yotpo enables brands to gather authentic feedback from customers, showcase it on various channels, and reward loyal customers, driving engagement and conversions. The platform integrates with major eCommerce solutions, making it easy to implement and manage. Key capabilities: review generation visual content collection loyalty programs analytics dashboard social media integration Best for: eCommerce brands that need to improve customer engagement and build trust through authentic user-generated content.

Yotpo Details

Vendor
Yotpo
Year Launched
2011
Location
Tel Aviv 35 HaMasger St, Tel Aviv, Israel
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Japanese, Chinese (Simplified), Korean, Russian.
Users
marketing teams, eCommerce managers, and customer experience teams.
Industries Served
retail, eCommerce, beauty, fashion, and consumer goods.
Tags
Customer engagement, loyalty, SMS marketing, email marketing, subscriptions, reviews, UGC, referrals, eCommerce, customer retention, automation.

Yotpo's In-App Market Place

Does Yotpo have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥)

Pros & Cons

  • Great customer service team from the sales call all the way to implementation. Very powerful platform with a lot of great features.
  • I love that it makes it easy to keep good relationships with our customers. Yotpo helps keep us on top of our customer's minds.
  • We have been able to really get a good pulse on how our customers feel about our products. It also helps us make sure that our customers are happy with their experience.
  • I really liked how easy this was to integrate into our site and it had great functionalities. Plus it looked nice on the product pages.
  • When I manually upload, some photos with a portrait ratio end up looking skewed and distorted. There's no software solution for this, so I've had to just resize images on my own to avoid it.
  • YOTPO can be a little bit intimidating to dive into, but with a bit of effort you will be off and running.
  • When this happens, we get a lot of angry e-mails from customers asking what we are doing and telling us how incompetent we are.
  • There is no way to see what questions your colleagues are working with, and no way to make notes on a question or review.

Yotpo's Support Options

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