About Zendesk Sell
Zendesk Sell is a sales CRM software platform from Zendesk designed to improve productivity, processes, and pipeline visibility for sales teams. It provides features like lead tracking, sales reporting, and pipeline management so teams can sell more effectively. The platform helps in following leads and increasing revenue growth while boosting team productivity. Additionally, Zendesk Sell offers integrations with various tools and a user-friendly interface, making it easier for teams to manage their sales activities. Key capabilities: lead tracking sales reporting pipeline management integration support user-friendly interface Best for: sales teams that need to manage leads and improve sales processes.
Zendesk Sell Details
Zendesk Sell's In-App Market Place
Does Zendesk Sell have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
Usd ($)
Pros & Cons
- Unified Interface: Tracks all customer interactions in one place.
- Quick Implementation: Many companies get it running in a week or less.
- Easy to Use: Designed to be user-friendly, allowing teams to focus on selling.
- Increases Team Efficiency: A significant percentage of customers report improved efficiency.
- Affordable Pricing: Starting price is considered reasonable by some users.
- Good Reporting Capabilities: Users appreciate the robust sales reporting features and ease of creating detailed reports.
- Intuitive Sales Pipeline Tracking: The process of tracking sales pipelines is user-friendly.
- Organizes Customer Information: Helps maintain a comprehensive list of contacts throughout the sales process.
- Seamless Mobile App Integration for Email: Email management features work well with the mobile app.
- Automatic Email Logging: Saves time by automatically recording email activities.
- Good Dashboard: Some users find the dashboard helpful.
- Easy Deal Creation and Updating: Managing deals is straightforward.
- Ability to Modify Records Easily: Users can make changes to various records from different screens.
- Integrates Well with Other Programs: Connects with tools like Slack and Mailchimp.
- Potential Lack of Refund: One user mentioned issues with refunds for prepaid subscriptions.
- Worst CRM Experience (according to one review): One user reported poor functionality and terrible customer support (this seems to be an outlier).
- Limited Functionalities (for SaaS): One user felt it didn't fully support the SaaS business model and lacked certain features.
- Overpriced Compared to Alternatives (for some): One user considered it overpriced for its limitations.
- Reporting Limitations in Lower Tiers: Access to certain key reports might require upgrading to a more expensive plan.
- Slow UI for Lookups: One user experienced slow loading times for simple lookups.
- Communication Association Issues: Communication might not automatically associate with deals if contacts aren't added to the deal.
Zendesk Sell's Support Options
Community Forums
https://www.zendesk.com/zendesk-community/Chatbot
Available