Zendesk Sell

Additional features

Sell Smarter, Not Harder

The overarching goal, emphasizing efficiency and effectiveness in sales.

Maximize Productivity

Aims to help sales teams accomplish more work in less time.

Maintain Pipeline Visibility

Provides a clear and up-to-date view of all deals in progress and their stages.

Grow Revenue

The ultimate business outcome that Zendesk Sell is designed to support.

Follow the Leads

Focuses on effective management and progression of potential customers.

Build Data-Driven Teams

Enables sales teams to make informed decisions based on CRM data and analytics.

Unlock Team Productivity

Improves the efficiency and output of the entire sales team.

Keep Up with Customer Expectations

Helps sales teams meet the demands of modern, informed customers.

Get Full Pipeline Visibility

(Repeated for emphasis), ensuring a clear understanding of the sales process.

Boost Team Productivity

(Repeated), highlighting the focus on team efficiency.

Close More Deals with Less Busy Work

Reduces administrative overhead for sales representatives.

CRM for Sales Teams

Specifically designed to meet the needs of sales professionals.

Everything You Need in One Simple Platform

Offers a centralized solution for various sales tasks.

Contact Management

Tools for organizing, storing, and managing information about individual contacts.

Deal Management

Features for tracking the progress of sales opportunities through different stages.

Activity Tracking

Allows users to log and monitor all sales-related activities, such as calls, emails, and meetings.

Lead Generation

Tools and features to help identify and acquire new potential customers.

Set Up Triggers

Ability to create automated workflows that are initiated by specific events within the CRM.

Automate Tasks

Reduces manual work by automatically performing repetitive sales tasks.

Keep Reps on Target

Helps sales representatives stay focused on their goals and priorities.

Deliver Better Customer Experiences

Aims to improve the quality of interactions customers have with the sales team.

See the Full Context of Where Your Prospects and Customers Are in Their Buying Journey

Provides insights into the customer lifecycle and buying behavior.

View Key Customer Information Across Sales and Service

Integrates customer data from both sales and customer support departments for a holistic view.

All in One Platform

(Repeated), emphasizing the integrated nature of the solution.

Empower Reps to Deliver Personalized Conversational Experiences from Anywhere

Enables sales representatives to have tailored interactions with customers regardless of their location.

Get Full Pipeline Visibility

(Repeated again), underscoring the importance of pipeline management.

Save Yourself From End-of-Quarter Surprises

Improves forecasting accuracy to avoid unexpected results.

Accurately Forecasting

Tools and features to predict future sales performance based on pipeline data.

Managing Your Pipeline in Real Time

Provides an up-to-date view and control over the sales process as it unfolds.

Plan, Track, and Analyze Your Sales Process Without Heavy Lifting

Simplifies the management and analysis of the sales process.

Interactive Product Tour

An online demonstration that allows users to explore the features and functionality of Zendesk Sell.

APIs, Apps, and Integrations

Provides the ability to connect Zendesk Sell with other business applications and extend its functionality.

Capture the Right Data

Enables users to customize the CRM to track the specific information relevant to their business.

Customize Sell to Fit Your Business Needs

Offers flexibility in tailoring the CRM to match unique sales processes and workflows.

Bring Zendesk Sunshine Custom Objects to Leads, Contacts, and Deals

Allows for the creation of custom data fields and objects to track specific information.

Plug into Your Tech Stack

Designed to seamlessly integrate with existing software and tools used by the business.

Easily Install Top Apps

Access to a marketplace where users can find and install pre-built integrations with other popular applications.

Partner Up for a Better Sales Experience

Collaboration with technology partners to enhance the functionality and integrations of Zendesk Sell.

Sell on the Go with Our Mobile App

Provides access to the CRM features and data from smartphones and tablets.

Award-Winning Sell App

Indicates the mobile application has received recognition for its quality and features.

Full Functionality (Mobile App)

Ensures that users have access to all essential CRM features while using the mobile app.

Geolocation (Mobile App)

Utilizes the device's location services, potentially for features like territory management or logging location-based activities.

Available on the Apple App Store and Google Play

Accessible for users with both iOS and Android devices.

Unified Platform

(Repeated again), highlighting the consolidation of various sales tools.

Prospecting Capabilities

Features and tools to help sales teams identify and engage with potential new customers.

Engagement Capabilities

Features designed to facilitate interactions and build relationships with leads and customers.

Lead Generation Capabilities

(Repeated), focusing on the ability to attract and capture new leads.

Communication Capabilities

Integrated tools for communicating with leads and customers, such as email or phone integration.

Lower Total Cost of Ownership

Positioned as a cost-effective CRM solution, considering setup, maintenance, and other associated costs.

Simple Setup

Designed for an easy and straightforward implementation process.

Intuitive, Conversational Interface

Features a user-friendly design that is based on natural sales workflows.

Built Around Everyday Sales Activities

The CRM is structured to align with the typical tasks and processes of a sales team.

Pricing Plans Start at $19/Month

Offers an accessible entry point with various pricing tiers to suit different needs.

Sell Team ($19/month)

The entry-level plan designed for small sales teams with essential CRM features.

Sales Essentials to Track and Organize Your Leads, Contacts, and Deals in One Place

The core functionalities offered in the basic plan.

Sell Growth ($55/month)

A plan tailored for growing sales teams with a more comprehensive set of sales tools.

Manage the Complete Sales Process

Offers features to support the entire sales lifecycle.

Full Set of Sales Tools Featuring Advanced Forecasting and Analytics

Includes more sophisticated tools for predicting sales and analyzing performance.

Sell Professional ($115/month)

A plan for scaling sales teams that need advanced features for efficiency.

Increase Efficiency with Task Automation, Lead and Deal Scoring, and Advanced Permissions and Roles

Includes features like automated workflows, lead prioritization, and granular access control.

Sell Enterprise ($169/month)

The highest-tier plan designed for large or complex sales teams with advanced needs.

Gain Enterprise-Level Features to Deliver Best-in-Class Sales Experiences

Offers the most comprehensive set of features for sophisticated sales operations.

View Plans and Pricing

(Link to access detailed information about all available pricing plans and their features).

Try for Free

Option to sign up for a free trial of Zendesk Sell to evaluate its capabilities.

View Product Tour

(Repeated link to the interactive product demonstration).

Zendesk for Customer Service

A separate product offered by Zendesk focused on customer support and service management.

Zendesk for Employee Service

Another Zendesk product designed for managing internal support and service requests within an organization.

Sunshine Platform

The underlying development platform that powers Zendesk products, allowing for customization and integration.

Marketplace

(Repeated link to the app store for Zendesk integrations).

Product Updates

Provides information about the latest features, enhancements, and changes to Zendesk products.

Top Features

(Navigation link to a section highlighting key functionalities of Zendesk products, including Sell).

Ticketing System

A core feature of Zendesk's customer service product, likely used for managing and resolving customer inquiries (could have sales-related applications for support).

Messaging & Live Chat

Communication channels that allow sales teams to engage with leads and customers in real-time through text-based interactions.

Help Center

A self-service portal where customers can find answers to common questions and access support resources (could be used for pre-sales information).

Voice

Enables phone-based communication directly within the Zendesk platform (for sales calls and follow-ups).

Community Forums

Online spaces where customers can interact with each other and with the company for support and discussions (could provide insights for sales).

Reporting & Analytics

(Repeated), essential for tracking sales performance and identifying trends.

Answer Bot

An AI-powered tool that can automatically respond to customer inquiries and potentially qualify leads or provide initial information.

Customer Service Software

(General category), highlighting Zendesk's broader offerings.

Help Desk Ticketing Software

(General category), related to customer support but could integrate with sales processes.

Live Chat Software

(General category), for real-time customer engagement.

Knowledge Base

A centralized repository of information, potentially including sales-related materials and FAQs.

Forum Software

(General category), for building and managing online communities.

Help Desk Software

(General category), emphasizing support capabilities.

Quality Assurance

Tools for monitoring and evaluating the quality of sales interactions.

Workforce Management

Features for planning and managing the schedules and workload of sales teams.

Advanced Data Privacy and Protection

Security measures and compliance features to ensure the safety and privacy of customer data.

Resources

(Navigation link to a section offering support and learning materials).

Security

Information about the security measures and protocols implemented by Zendesk.

Product Support

Provides access to documentation, guides, and support resources for Zendesk Sell.

Request a Demo

(Repeated link to schedule a product demonstration).

Blog

Offers articles, insights, and best practices related to sales and customer relationship management.

Training

Provides access to learning materials, courses, and tutorials for using Zendesk Sell effectively.

Partners

Information about Zendesk's network of partners, including technology partners and service providers.

Webinars

Offers access to online seminars and presentations on various topics related to sales and CRM.

Customer Stories

Features examples of how businesses are using Zendesk Sell to achieve their sales goals.

Services

Information about professional services offered by Zendesk, such as implementation and consulting.

Zendesk Help Center

(Link to the main support portal for all Zendesk products).

Company

(Navigation link to information about the Zendesk organization).

About Us

Provides details about the company's mission, values, and history.

Newsroom

Contains press releases and news articles about Zendesk.

Events

Information about upcoming conferences, webinars, and other events hosted or attended by Zendesk.

Careers

Lists current job openings at Zendesk.

Diversity & Inclusion

Highlights Zendesk's commitment to creating a diverse and inclusive workplace.

Accessibility Plan

Outlines Zendesk's efforts to make its products and website accessible to everyone.

Sustainability

Information about Zendesk's environmental and social responsibility initiatives.

Contact Us

(Link to contact information for Zendesk).

Sitemap

(Link to a page that lists all the pages on the Zendesk website).

System Status

Provides real-time information about the operational status of Zendesk services.

Zendesk Foundation

Information about Zendesk's philanthropic efforts and charitable activities.

Zendesk Ventures

Details about Zendesk's investment arm and its focus on supporting innovative companies.

Legal

(Link to legal documents and information).

Favorite Things

(Likely a section showcasing aspects of Zendesk's culture or values).

What is Zendesk

(Overview of the company and its product offerings).

Zendesk for Enterprise

(Information about solutions tailored for large organizations).

Zendesk for Small Business

(Information about solutions designed for small and medium-sized businesses).

Zendesk for Startups

(Details about a program or offerings specifically for startup companies).

Zendesk Benchmark

(Provides industry data and insights on customer service and experience).

Customer Experience Trends

(Offers reports and analysis on the latest trends in customer experience).

What is CRM?

(An educational resource explaining the concept of Customer Relationship Management).

CRM Software Guide

(A comprehensive guide to understanding and choosing CRM software).

Join Our Research Panel

(An invitation to participate in Zendesk's research initiatives).

Enter the Fold

(A marketing call to action, likely encouraging users to engage further with Zendesk).

Subscribe to Our Newsletter

(Option to receive email updates and news from Zendesk).

Legal

(Footer link to legal information).

Terms of Use

The legal agreement that governs the use of Zendesk's website and services.

Privacy Notice

Information about how Zendesk collects, uses, and protects personal data.

Cookie Notice

Details about the use of cookies and similar technologies on the Zendesk website.

Cookie Settings

Options for users to manage their cookie preferences.

Trust Center

A resource providing information about Zendesk's security, compliance, and reliability.

©Zendesk 2025

Copyright information indicating ownership of the website content.

English (US)

Allows users to select their preferred language for the website.