About 55PBX
55PBX is a virtual PBX software from 55PBX Inc. designed for managing PABX systems and telephone centers. It includes functionalities, Salesforce integration, Pipedrive integration, educational tools, and financial features so users can simplify communications effectively. This platform connects with over 300 systems, providing a versatile solution for various business needs. Organizations can use its capabilities to improve customer interactions and improve team collaboration. Key capabilities: functionalities Salesforce integration Pipedrive integration education tools financial features Best for: businesses that need a comprehensive solution for telephone management and communication efficiency.
55PBX is a comprehensive cloud-based virtual PBX solution designed to streamline communication for businesses of all sizes. It offers a wide range of features, including virtual phone numbers, call routing, IVR systems, call recording, and integrations with popular CRM platforms like Zendesk, Salesforce, and HubSpot. The software boasts a user-friendly interface, making it easy for businesses to manage their communication needs. It offers smart routing capabilities, allowing calls to be distributed based on various criteria, ensuring efficient handling. Real-time wallboards provide valuable insights into call activity and agent performance, empowering businesses to make data-driven decisions. 55PBX is a cloud-based solution, eliminating the need for on-premise hardware or software installation. It's accessible through any web browser or mobile device, offering flexibility for remote or mobile workforces. The pricing structure is not readily available on their website, which might be a drawback for some businesses. However, 55PBX offers a free trial, allowing potential users to explore its features and assess its suitability before committing.
Pros & Cons
- +Extremely adaptable support team with innovations that align with business needs.
- +Easy integration with multiple platforms and communication tools.
- +Intuitive interface accessible on mobile and computer devices.
- +Rich data insights and easy monitoring of agents and clients.
- +Fast and responsive customer support for quick issue resolution.
- −No significant drawbacks mentioned by users in reviews.
- −No specific improvements identified by users.
- −Some users mention no apparent cons during their experience.
- −No complaints regarding platform functionality or ease of use.
- −Issues are resolved quickly, leaving no room for user-reported disadvantages.
Features
Key features
- 1. Virtual PBX System
- Cloud-based phone system that replaces traditional hardware-based PBX systems.
- 2. Customer Service Integration
- Integrates with popular CRM systems like Zendesk, Salesforce, Hubspot, Freshdesk, and others.
- 3. Real-time Wallboard
- Dashboard showing key performance indicators for call centers and customer service.
- 4. Webphone Interface
- Interface to manage calls and customer service from a browser.
- 5. Admin Platform
- Tools for administrators to manage users, extensions, and call routing.
- 6. Free Trial
- Offers a free trial to test out the platform.
Additional features
- 1. Call Routing
- Smart call routing based on availability, priority, or department.
- 2. VoIP
- High-quality voice calls over the internet.
- 3. Self-Service & Automation
- Enable automated responses or direct customers to the right department.
- 4. Telesales Integration
- Tools designed for efficient sales calls.
- 5. Multi-Channel Support
- Including email, phone, and chat support for businesses.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About 55PBX
55PBX is a virtual PBX software from 55PBX Inc. designed for managing PABX systems and telephone centers. It includes functionalities, Salesforce integration, Pipedrive integration, educational tools, and financial features so users can simplify communications effectively. This platform connects with over 300 systems, providing a versatile solution for various business needs. Organizations can use its capabilities to improve customer interactions and improve team collaboration. Key capabilities: functionalities Salesforce integration Pipedrive integration education tools financial features Best for: businesses that need a comprehensive solution for telephone management and communication efficiency.
55PBX Details
55PBX's In-App Market Place
Does 55PBX have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£)
Pros & Cons
- Extremely adaptable support team with innovations that align with business needs.
- Easy integration with multiple platforms and communication tools.
- Intuitive interface accessible on mobile and computer devices.
- Rich data insights and easy monitoring of agents and clients.
- Fast and responsive customer support for quick issue resolution.
- No significant drawbacks mentioned by users in reviews.
- No specific improvements identified by users.
- Some users mention no apparent cons during their experience.
- No complaints regarding platform functionality or ease of use.
- Issues are resolved quickly, leaving no room for user-reported disadvantages.
55PBX's Support Options
Email Address
quero@55pbx.com.brContact
0800 055 555555PBX's Alternatives
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