800.com logo

800.com

by 800.com · Since 2008
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ActiveAvailable globallyCloud
Quick facts
Vendor800.com
Year launched2008
StatusActive
Location5 Penn Plaza, 23rd Floor, New York, NY, United States, New York
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact sales

About 800.com

800.com is a web hosting platform from 800.com that provides online presence solutions. It combines services for domain registration, website hosting, and email hosting so that users can establish their brand online. The platform features user-friendly templates, 24/7 customer support, and reliable security measures, helping users maintain their websites effectively. 800.com allows individuals and businesses to create and manage their online assets without technical expertise. Users can benefit from various plans tailored to different needs, including scalable solutions for growth. Key capabilities: domain registration website hosting email hosting customer support security features Best for: individuals and small businesses that need reliable web hosting solutions.

800.com is a comprehensive call tracking and recording software designed for businesses looking to enhance their customer service and sales operations. One of its standout features is the ability to track and record calls in real-time, providing valuable insights into customer interactions and enabling businesses to improve their communication strategies. The user interface of 800.com is intuitive and user-friendly, making it easy for users to navigate through the various features and functionalities. The design is clean and minimalistic, with a focus on functionality rather than unnecessary clutter. This enhances the overall user experience and ensures that users can quickly access the tools they need to manage their calls effectively. One of the core functionalities that set 800.com apart from its competitors is its VoIP integration, allowing users to make and receive calls directly through the software. This streamlined approach eliminates the need for additional hardware or software, making it a cost-effective solution for businesses of all sizes.

Pros & Cons

What users like
  • +Ease of Use: The platform is user-friendly, making it accessible for businesses of all sizes to manage virtual phone numbers and communication solutions effectively.
  • +Enhanced Brand Image: Vanity and toll-free numbers contribute to a professional and trustworthy image for businesses, especially in customer-facing industries.
  • +Call Analytics: The detailed analytics feature helps businesses understand customer behavior and optimize marketing campaigns.
  • +Flexibility: Call forwarding to multiple devices ensures businesses remain reachable regardless of location.
  • +Scalability: 800.com’s services can grow with a business, making it suitable for both small startups and larger enterprises.
What users flag
  • Geographical Coverage for Features: Some features, such as local numbers or call forwarding, may have limited availability in certain countries.
  • No In-App Marketplace: The absence of an in-app marketplace for extensions or plugins could limit customization.
  • Language Availability: The software is primarily available in English, which might pose a challenge for non-English-speaking users.

Features

Key features

Toll-free numbers
800.com offers a variety of toll-free numbers that you can use to route calls to your business.
Vanity numbers
You can also get a vanity number that is easy for customers to remember.
Call forwarding
You can forward calls to any phone number, including your cell phone or landline.
Call recording
You can record calls for training purposes or to keep a record of customer interactions.
Call analytics
You can track your calls to see how many calls you are getting, where they are coming from, and how long they last.
SMS messaging
You can send and receive text messages from your business phone number.
Virtual fax
You can send and receive faxes from your computer.

Additional features

Toll-free numbers
800.com offers a variety of toll-free numbers that you can use to route calls to your business.
Vanity numbers
You can also get a vanity number that is easy for customers to remember.
Call forwarding
You can forward calls to any phone number, including your cell phone or landline.
Call recording
You can record calls for training purposes or to keep a record of customer interactions.
Call analytics
You can track your calls to see how many calls you are getting, where they are coming from, and how long they last.
SMS messaging
You can send and receive text messages from your business phone number.
Virtual fax
You can send and receive faxes from your computer.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Business Basic

USD 23

Countries & Languages

Global
Countries served
1
Interface languages
27
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇲🇽MXN🇧🇷BRL🇰🇷KRW🇸🇬SGD🇹🇷TRY🇳🇿NZD🇿🇦ZAR🇸🇪SEK🇳🇴NOK🇨🇭CHF🇭🇰HKD🇩🇰DKK🇵🇱PLN🇵🇭PHP🇹🇭THB🇲🇾MYR🇮🇩IDR🇹🇼TWD

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