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Software Status:Active

About Acute

Acute is a customer feedback management software from Acute that helps users understand the users' needs, prioritize the roadmap, and keep the customers informed. It combines customer feedback collection, feature prioritization, and engagement tracking so users can improve user satisfaction. With Acute, users can achieve 30% more engagement by keeping users in the loop, increase the conversion rate by 40% through consistent updates, and reduce churn by 20% by actively listening to user feedback. The platform enables users to create loyal customers and get better results based on their input. Key capabilities: feedback collection feature prioritization engagement metrics customer insights roadmap alignment Best for: product managers and teams that need to manage user feedback effectively.

Acute Details

Vendor
Acute
Year Launched
2019
Location
Romania
Deployment
cloud
Training Options
documentation
Countries Served
All Countries
Languages
English
Users
Managers, Customer Service Representatives, Support Teams, Sales Teams
Industries Served
Healthcare, Education, Finance, Retail
Tags
User Feedback, Feature Voting, Product Roadmap, Changelog, Integrations

Acute's In-App Market Place

Does Acute have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • User-friendly interface with easy setup
  • Seamless integration with popular tools
  • Customizable branding options
  • Transparent pricing with no hidden fees
  • Responsive customer support
  • Limited language support (currently only English)
  • No mobile applications for on-the-go access
  • Advanced features are only available in higher-tier plans
  • Absence of in-app marketplace for third-party extensions
  • Some integrations may require additional configuration

Acute's Support Options

Chatbot

Available

Acute's Alternatives