About Alemba Service Manager
Alemba Service Manager is a leading choice for organizations that require strict adherence to ITIL standards without the code-heavy burden of larger platforms.
Alemba Service Manager Details
Vendor
Alemba
Year Launched
2007
Location
Alemba Ltd., 24 Minto Street, Edinburgh, EH9 1SB, United Kingdom
Deployment
cloud, web browser
Training Options
documentation, videos, live online, demo
Countries Served
All Countries
Languages
English
Users
IT Administrators, IT Managers, Service Desk Analysts
Industries Served
Healthcare, Education, Finance, Retail, Government, Manufacturing, Energy, Non0profits
Tags
ITSM, ESm, Service Desk, Workflow Automation, Asset Management
Alemba Service Manager's In-App Market Place
Does Alemba Service Manager have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£)
Pros & Cons
- License-free portals for end-users significantly reduce long-term costs
- Strong localized support across four major time zones ensures enterprise stability.
- The zero-code philosophy makes it one of the most customizable ITSM tools for non-technical administrators.
- On-premise deployments require a robust SQL and application server environment to maintain speed.
- Due to its vast feature set, initial configuration can be daunting for smaller IT teams.
- Mastery of the workflow engine requires dedicated training or professional services during the setup phase.
Alemba Service Manager's Support Options
Email Address
info@alemba.comContact
+44 (0)203 479 7900Documentation
https://alemba.com/itsm-resources/white-papers