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Analytic Call Tracking

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About Analytic Call Tracking

Analytic Call Tracking is a call tracking software from Analytic Call Tracking that supports businesses in measuring and analyzing phone call performance. It includes features such as call attribution, detailed reporting, and call recording so businesses can understand the effectiveness of their marketing campaigns. This software allows users to gain insights into customer interactions and improve advertising efforts based on actual call data. With its ability to track and record calls, businesses can improve their sales processes and customer service strategies. Key capabilities: call attribution detailed reporting call recording campaign tracking lead tracking Best for: businesses that need to evaluate and improve their marketing strategies based on call data.

Analytic Call Tracking Details

Vendor
Analytic Call Tracking
Year Launched
2009
Location
1351 S Killian Dr #3, Lake Park, Florida 33403, us
Deployment
cloud, ios
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English
Users
Marketers who want to go from "doing" marketing to "knowing" marketing, with industry-leading call tracking tools, hands-on training, and unrivaled customer support.
Industries Served
Healthcare, Education, Finance, Retail, Automotive
Tags
Call Tracking, Analytic Call Tracking

Analytic Call Tracking's In-App Market Place

Does Analytic Call Tracking have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • 1. Comprehensive Reporting: The reporting features are highly praised, providing detailed call data (number, location, time, duration) visualized in graphs for various timeframes. This allows users to effectively demonstrate marketing ROI.
  • 2. Call Recording: Offers the option to record calls for quality assurance, training, or review.
  • 3. Call Tree Building: Enables users to create custom call routing systems using a drag-and-drop interface.
  • 4. Voice Drops and Call Broadcasts: Includes features for sending pre-recorded messages and broadcasting calls, essentially allowing users to set up a basic call center.
  • 5. Easy to Use: Generally considered easy to use, despite some UI issues.
  • 6. Advanced Call and SMS Features: Provides a wide array of options for managing calls and SMS messages.
  • 1. Subpar User Interface: The user interface is described as "bare essentials" and could be significantly improved.
  • 2. Slow Customer Support Response Time: The stated 72-hour response time for the help desk is a major drawback and unacceptable for many users needing immediate assistance.
  • 3. Potential for More Detailed Reports: While the reports are generally good, one user suggested they could be even more detailed.

Analytic Call Tracking's Support Options

Contact

+1 (561) 841-1832

Chatbot

Available

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