About Aranda
Aranda is an IT management software from Aranda Software that supports IT service and infrastructure management aligned to ITIL® best practices. It combines Aranda Service Management, Aranda CMDB, and Aranda Field Service to provide comprehensive visibility and control over IT resources. Additionally, it offers Aranda Virtual Support and Aranda Device Management for efficient service delivery and device oversight, helping organizations manage their IT operations effectively. With its focus on unified device management, business services management, and external customer service management, Aranda assists businesses in maintaining IT service quality. Key capabilities: Aranda Service Management Aranda CMDB Aranda Field Service Aranda Virtual Support Aranda Device Management Best for: IT departments that need effective management of IT services and infrastructure.
Aranda Service Management stands out as a powerful IT Service Management (ITSM) solution designed to help organizations maximize their operational efficiency and provide an improved service experience to their users. Built by Aranda Software, this platform is a comprehensive tool that guides IT teams through incident management, service requests, change management, and problem-solving — all while adhering closely to ITIL best practices. This standardization guarantees that service delivery is not just reactive but well-structured, delivering greater stability and predictability across IT operations. One of the most noteworthy aspects of Aranda is its strong emphasis on automation and orchestration. The platform’s ability to streamline routines and reduce manual intervention lets IT teams devote their resources toward more strategic initiatives instead of wrestling with everyday tasks. This approach directly contributes to faster incident resolution, higher service levels, and less disruptive downtime for the enterprise. Furthermore, its priority matrix and financial oversight tools enable organizations to manage their resources efficiently, ensuring that each incident or service request is addressed in a way that brings maximum value.
Pros & Cons
- +1. Aranda Software develops IT management solutions aligned with ITIL best practices.
- +2. Their solutions help standardize IT processes and optimize technology resource utilization.
- +3. Aranda has a direct local presence in 10 Latin American countries.
- +4. They offer flexible licensing models, including Cloud, On-premise, Hybrid, and SaaS.
- −1. Steep learning curve for new users and administrators
Features
Key features
- 1. ITIL® Best Practices Alignment
- The software solutions are developed aligning with ITIL® best practices, which helps standardize IT processes for better delivery and compliance.
- 2. Latin American Market Focus
- Aranda Software specifically develops solutions tailored for the dynamics of Latin American businesses, understanding their unique challenges in digital transformation.
- 3. ITSM and Unified Device Management
- The software offers integrated IT service management along with unified management of software inventory, patching, distribution, and licensing.
- 4. Enterprise Service Management
- Aranda Software provides solutions extending beyond traditional IT to manage services across the entire enterprise.
- 5. Telework and Productivity Solutions
- The software offers features to support remote work and enhance the productivity of distributed teams.
- 6. Flexible Licensing Model
- Aranda provides various deployment options like Cloud, On-premise, Hybrid, or SaaS to suit different organizational needs.
Additional features
- 1. Integrated IT Service Management & CMDB
- Offers a comprehensive platform for managing IT services and maintaining a configuration management database.
- 2. Unified Software Inventory, Patching, Distribution and Licensing
- Provides capabilities to manage all aspects of software assets, including inventory, updates, distribution, and license compliance.
- 3. Remote Control and Management of Equipment
- Enables technicians to remotely access and manage IT equipment for troubleshooting and support.
- 4. Energy Management and Consumption
- Offers features to monitor and manage the energy consumption of IT equipment, leading to cost savings.
- 5. Direct Local Presence in the Region
- Aranda has a specialized and certified team with a direct presence in 10 Latin American countries for better support.
- 6. Flexible Licensing Model
- Provides different deployment models (Cloud, On-premise, Hybrid, SaaS) to meet various client requirements.
- 7. Integrated and Adaptable Portfolio
- Aranda's solutions can be integrated with each other and with third-party platforms, facilitating information flow.
- 8. Comprehensive Support and Advanced Training
- Offers extensive support from their team and continuous training for administrators.
- 9. External Customer Services
- Provides solutions for managing services offered to external customers.
Pricing
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About Aranda
Aranda is an IT management software from Aranda Software that supports IT service and infrastructure management aligned to ITIL® best practices. It combines Aranda Service Management, Aranda CMDB, and Aranda Field Service to provide comprehensive visibility and control over IT resources. Additionally, it offers Aranda Virtual Support and Aranda Device Management for efficient service delivery and device oversight, helping organizations manage their IT operations effectively. With its focus on unified device management, business services management, and external customer service management, Aranda assists businesses in maintaining IT service quality. Key capabilities: Aranda Service Management Aranda CMDB Aranda Field Service Aranda Virtual Support Aranda Device Management Best for: IT departments that need effective management of IT services and infrastructure.
Aranda Details
Aranda's In-App Market Place
Does Aranda have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (Fr.), Cny (¥), Rub (₽), Brl (R$), Mxn (Mex$), Inr (₹), Sar (SR), Aed (د.إ), Ils (₪), Try (₺), Zar (R), Nzd (NZ$), Kwd (د.ك), Thb (฿), Sgd (S$), Myr (RM), Idr (Rp), Php (₱), Hkd (HK$), Dkk (kr.), Krw (₩), Sek (kr), Nok (kr), Sar (SR), Aed (د.إ)
Pros & Cons
- 1. Aranda Software develops IT management solutions aligned with ITIL best practices.
- 2. Their solutions help standardize IT processes and optimize technology resource utilization.
- 3. Aranda has a direct local presence in 10 Latin American countries.
- 4. They offer flexible licensing models, including Cloud, On-premise, Hybrid, and SaaS.
- 1. Steep learning curve for new users and administrators
Aranda's Support Options
Email Address
mercadeo@arandasoft.comContact
(57) 601-7563000Documentation
https://docs.arandasoft.com/enChatbot
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