About Arbeit Click
Arbeit Click is an outbound calling software from Arbeit Software that helps users remain TCPA compliant while making over 200 calls per hour. It provides features such as Arbeit Dialer, Arbeit Voice, and Numberlab to facilitate efficient and effective calling campaigns. With these tools, businesses can manage their outreach while adhering to compliance regulations. Furthermore, Arbeit Click offers analytics for performance tracking and call management capabilities to improve campaigns. Key capabilities: TCPA compliance high-volume calling advanced call management performance analytics integration with other tools Best for: sales teams and call centers that need to conduct high-volume outbound calling efficiently.
Arbeit Click by Arbeit Software is a powerful call tracking software designed to help businesses monitor and analyze their incoming and outgoing calls. One of its standout features is its ability to track calls in real-time, providing users with valuable insights into customer interactions and call performance metrics. The user interface of Arbeit Click is sleek and intuitive, making it easy for users to navigate and access key features. The design elements are clean and modern, enhancing the overall user experience. The software is user-friendly, with customizable dashboards and reports that can be tailored to suit individual preferences. One of the core functionalities that sets Arbeit Click apart from its competitors is its advanced call analytics capabilities. Users can track call duration, call volume, call source, and other key metrics to gain a comprehensive understanding of their call traffic. The software also offers call recording and transcription features, allowing users to easily review and analyze call recordings for training purposes. In terms of performance, Arbeit Click excels in speed, efficiency, and reliability.
Pros & Cons
- +A major focus is maintaining Telephone Consumer Protection Act (TCPA) compliance, which is crucial for businesses making outbound calls, especially in highly regulated industries.
- +The system aims to significantly increase the number of outbound calls agents can make per hour (250+).
- +The system is not an auto-dialer. Agents manually initiate each call, listen for a live person, and choose whether to leave a voicemail.
- +If multiple contacts answer simultaneously, the system directs the overflow calls to the next available agent, preventing dropped calls and maximizing efficiency.
- −While a starting price is given, the pricing is per agent per month, which can become expensive for larger teams.
- −The emphasis on manual clicking means it's not a fully automated dialing solution. This might be a disadvantage for businesses seeking maximum automation and high call volumes where TCPA compliance is less of a concern.
- −While TCPA compliance is addressed, specific details about data security measures beyond recording storage are not readily available.
Features
Key features
- TCPA Compliant Calling
- Designed to ensure compliance with the Telephone Consumer Protection Act.
- Human Intervention
- Requires agents to manually click to dial, listen for live humans, and decide on voicemail messages.
- Call Overflowing
- Distributes overflow calls to the next available agent.
- Warm Transfers
- Facilitates seamless transfers between agents.
- Custom Integration
- Integrates with various web-based CRMs.
- Call Monitoring and Reporting
- Offers tools to monitor call campaigns and generate reports.
Additional features
- Manual Click-to-Dial
- Agents initiate each call with a manual click.
- Live Human Detection
- Agents listen to determine if a live person answered.
- Voicemail Management
- Agents decide whether to leave a voicemail.
- Call Overflowing
- Distributes calls when multiple contacts answer simultaneously.
- Warm Transfers
- Seamlessly transfers calls between agents.
- Call Monitoring
- Live monitoring of ongoing campaigns.
- Advanced Search Capabilities
- For finding specific calls or data.
- Reporting
- Tools for generating reports on call activity.
- Up to 250+ Outbound Calls Per Hour
- Claimed call capacity per agent.
Pricing
Monthly plans
One Year Term
USD 50
Monthly
USD 75
Countries & Languages
Interface languages
Billing currencies
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About Arbeit Click
Arbeit Click is an outbound calling software from Arbeit Software that helps users remain TCPA compliant while making over 200 calls per hour. It provides features such as Arbeit Dialer, Arbeit Voice, and Numberlab to facilitate efficient and effective calling campaigns. With these tools, businesses can manage their outreach while adhering to compliance regulations. Furthermore, Arbeit Click offers analytics for performance tracking and call management capabilities to improve campaigns. Key capabilities: TCPA compliance high-volume calling advanced call management performance analytics integration with other tools Best for: sales teams and call centers that need to conduct high-volume outbound calling efficiently.
Arbeit Click Details
Arbeit Click's In-App Market Place
Does Arbeit Click have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
One Year Term
USD 50
Monthly
USD 75
Accepted Payment Currencies
USD ($)
Pros & Cons
- A major focus is maintaining Telephone Consumer Protection Act (TCPA) compliance, which is crucial for businesses making outbound calls, especially in highly regulated industries.
- The system aims to significantly increase the number of outbound calls agents can make per hour (250+).
- The system is not an auto-dialer. Agents manually initiate each call, listen for a live person, and choose whether to leave a voicemail.
- If multiple contacts answer simultaneously, the system directs the overflow calls to the next available agent, preventing dropped calls and maximizing efficiency.
- While a starting price is given, the pricing is per agent per month, which can become expensive for larger teams.
- The emphasis on manual clicking means it's not a fully automated dialing solution. This might be a disadvantage for businesses seeking maximum automation and high call volumes where TCPA compliance is less of a concern.
- While TCPA compliance is addressed, specific details about data security measures beyond recording storage are not readily available.
Arbeit Click's Support Options
Email Address
support@arbeitsoftware.comContact
(800) 230-6074Arbeit Click's Alternatives
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