Resolve by Resolve Systems is an advanced service orchestration and automation platform designed to shift IT operations from reactive support to autonomous, self-healing systems.
Resolve by Resolve Systems is an advanced service orchestration and automation platform designed to shift IT operations from reactive support to autonomous, self-healing systems. Rather than functioning as a traditional ticketing tool, it focuses on resolving issues through AI-driven automation, using agents like RITA to detect, diagnose, and fix problems without human intervention. The platform offers a modern, conversational interface for end-users while providing administrators with a low-code automation designer that enables the creation of complex workflows through a visual drag-and-drop approach. Its capabilities extend beyond basic automation, incorporating features like self-healing infrastructure, AI-assisted workflow creation through Jarvis, and reusable automation blocks that significantly speed up deployment. Performance is a major strength, with the platform capable of handling large-scale enterprise environments and processing millions of automations daily while filtering out unnecessary alerts to focus on critical issues. Resolve also integrates seamlessly with a wide range of IT systems, including cloud platforms, service desks, and network tools, making it suitable for hybrid infrastructures.
An AI-driven IT agent that intelligently orchestrates and resolves user issues end-to-end, moving beyond simple rules-based automation.
An AI-enabled workflow creation agent that democratizes automation development by assisting teams in building complex workflows.
A foundational environment for building domain-specific AI agents that can take autonomous actions and drive outcomes across IT operations.
Automatically detects and remediates infrastructure alerts and desktop outages without human intervention to maximize service uptime.
Provides intelligent virtual agent support across multiple languages to scale IT and HR service delivery globally.
Orchestrates dynamic environments and resolves incidents autonomously by finding answers and executing governed workflows.
Assists users in the design and architectural creation of automation workflows through an AI-powered interface.
Connects disparate systems to resolve incidents in minutes by automating the full journey from trigger to resolution.
Automatically remediates VDI and desktop outages nightly to ensure high availability for end-users.
Uses AI-powered virtual agents to resolve common queries, reducing manual service desk ticket volume by up to 90%.
Offers hundreds of connections across categories like ITSM, Cloud, DevOps, Security, and Network tools.
Provides the tools necessary to build and deploy custom, autonomous AI agents tailored to specific IT domains.
Automates the verification and reset process for user credentials to reduce service desk load.
Handles the end-to-end process of requesting, approving, and installing software for employees.
Manages identity and access management workflows to grant or revoke system permissions automatically.
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Resolve by Resolve Systems is an advanced service orchestration and automation platform designed to shift IT operations from reactive support to autonomous, self-healing systems.
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Cockpit IT Service Manager is a solid ITSM solution designed for organizations seeking structured control…
iTouchVision Service Desk is a robust ITSM solution designed primarily for public sector and enterprise…
Simbym positions itself as a lightweight all-in-one business management platform tailored for small businesses and…
sDesk is a lightweight and practical help desk solution designed primarily for small to medium-sized…