Bmetric Call-Tracker logo

Bmetric Call-Tracker

by Bmetric · Since 2012
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ActiveAvailable globallyCloud
Quick facts
VendorBmetric
Year launched2012
StatusActive
LocationDanneskiold-Samsøes Allé, København K, Capital Region of Denmark 1434, DK
Countries servedGlobal
Languages10
Integrations1+
Free tier
Free trial
Contact salesYES

About Bmetric Call-Tracker

Bmetric Call-Tracker is a call tracking software from Bmetric that assists businesses in measuring and analyzing phone call conversions. It combines call attribution, call recording, and real-time analytics so users can understand customer interactions better. The software assigns unique phone numbers to each campaign, allowing businesses to track which marketing efforts are driving phone calls. Bmetric Call-Tracker also provides detailed reports on call duration, outcomes, and caller demographics, facilitating informed decision-making. Key capabilities: call attribution call recording real-time analytics detailed reporting campaign tracking Best for: marketers and business owners that need to evaluate the effectiveness of their advertising campaigns.

Bmetric Call-Tracker by Bmetric is a dynamic call tracking solution designed to help businesses optimize their customer interactions and improve their marketing ROI. The software’s primary purpose is to provide detailed insights into customer calls, enabling organizations to monitor, analyze, and act on data-driven conclusions. Its key features include real-time call tracking, conversion attribution, and integration with marketing channels, making it a robust tool for businesses looking to enhance their operational efficiency. The **user interface (UI)** of Bmetric Call-Tracker is straightforward and user-friendly, catering to a wide range of users, from technical teams to non-technical business managers. The dashboard is cleanly organized, offering easy access to features such as call logs, analytics, and reporting tools. The UI includes unique design elements, such as color-coded metrics and visual graphs, which make data interpretation effortless. A standout feature is the customizable layout that allows users to prioritize the metrics and data points most relevant to their business needs. Navigation is intuitive, with clear menus and search capabilities that enhance the overall user experience. operates seamlessly, delivering real-time updates with minimal lag.

Pros & Cons

What users like
  • +User-friendly interface with customizable features.
  • +Advanced call attribution and segmentation capabilities.
  • +Excellent customer support and resources.
What users flag
  • Call tracking involves collecting data on phone calls, which may raise privacy concerns for some customers.
  • Setting up and using call tracking systems can be complex, especially for small businesses with limited technical resources.

Features

Key features

Call Tracking
Analyzes how website visitors interact with your website and how it affects their decision to make a call.
Customer Journey Optimization
Connects digital user journeys with inbound phone calls for a holistic understanding of customer behavior.
Marketing Attribution
Attributes calls with marketing campaigns to measure the effectiveness of marketing efforts.
Data-Driven Insights
Provides data on user behavior before and after calling, conversion rate per call, outcome of calls, call-heavy URLs, and call-heavy marketing sources.
Integration Capabilities
Integrates with relevant tracking, CRM & CDP systems such as Google Analytics, Adobe & Salesforce.

Additional features

Sales Leads
Tools and features within bmetric aimed at generating and capturing potential customers who have shown interest in your products or services. This could involve lead capture forms, tracking website activity to identify potential leads, or integrating with other lead generation platforms.
Email Permissions
Features related to obtaining consent from website visitors to send them marketing emails. This is crucial for complying with data privacy regulations like GDPR. bmetric likely provides tools to manage email opt-ins, preferences, and unsubscribes.
Contact Option Personalization
The ability to tailor the contact options presented to website visitors based on their behavior, preferences, or other data. For example, a returning customer might be offered a direct line to their account manager, while a new visitor might see a general inquiry form.
Contact Option Performance
Analytics and reporting on how different contact options (phone, email, chat, etc.) are being used by website visitors. This data helps businesses understand which channels are most effective and optimize their contact strategy.
Survey & Customer Satisfaction
Features for collecting feedback from website visitors through surveys or other means. This data can be used to improve the website experience, identify areas for improvement, and measure customer satisfaction.
Engagement Engine
The core technology that drives bmetric's ability to track user behavior, personalize content, and automate interactions. This might involve machine learning algorithms, data analytics, and other technologies.
Contact- & Form Builder
Tools for creating and customizing contact forms and other interactive elements on your website. This allows businesses to capture leads, collect data, and provide different ways for visitors to get in touch.
Call-Tracking (Key Feature)
As discussed earlier, this is a core feature of bmetric that connects inbound phone calls with website behavior to provide a complete view of the customer journey.
Webview
A technology that allows web pages to be displayed within a native mobile app. This could be used to provide a seamless experience for users who access your website through a mobile app.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
9
Billing currencies

Interface languages

AfrikaansDanishEnglishFinnishFrenchGermanItalianNorwegianSpanishSwedish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇸🇪SEK🇩🇰DKK

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