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Caller Insight

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Software Status:Active

About Caller Insight

Caller Insight is a call analytics software from CallTools that provides insights into call performance. It includes call tracking, reporting, and real-time analytics so users can analyze call data effectively. The software helps businesses understand caller behavior and measure key performance indicators. It offers features such as customizable reports, call categorization, and detailed metrics that assist in decision-making. By using these insights, companies can identify trends and improve their outreach strategies. Key capabilities: Call tracking Reporting Real-time analytics Customizable reports Call categorization Best for: businesses and call centers that need to analyze call performance for better operational efficiency.

Caller Insight Details

Vendor
CallTools
Year Launched
2016
Location
Irvine, California
Deployment
cloud
Training Options
documentation, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian
Users
Marketing Managers, Advertising Specialists, Sales Representatives, Call Center Agents, Business Analysts, PPC Campaign Managers, Customer Support Professionals, CRM Specialists
Industries Served
Non-Profit Organizations, Automotive (Car Dealerships), Direct Mail Marketing, Hospitality (Hotels & Resorts), Real Estate Agencies, E-commerce and Online Retail, Advertising and Media Agencies, Online Directories and Listing Services
Tags
Call Tracking, Caller Insight

Caller Insight's In-App Market Place

Does Caller Insight have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Ease of Use: User-friendly interface.
  • Clear Calls: No static on incoming calls.
  • Notifications: SMS and email notifications help avoid missed calls.
  • Customer Service: Access to live customer support.
  • No Spam Filtering: Lacks a comprehensive spam filter.
  • Limited Call Blocking: Only blocks specific numbers that call repeatedly.

Caller Insight's Support Options

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