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CallRevu

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Software Status:Active

About CallRevu

CallRevu is a call tracking software/platform from CallRevu that helps drive revenue for dealerships. It combines phone system, call monitoring & analytics, and training tools so users can capture every opportunity effectively. Additionally, it provides reputation management and partnerships to improve customer engagement. Trusted by over 5,000 dealerships, CallRevu offers actionable insights that enable users to improve their operations continuously. The platform is designed to support scalable growth without sacrificing control, meeting the demands of modern automotive businesses. Key capabilities: phone system call monitoring & analytics training reputation management partnerships Best for: automotive dealerships that need to improve call performance and customer interactions.

CallRevu Details

Vendor
CallRevu
Year Launched
2008
Location
Towson, Maryland
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Russian, Chinese, Japanese, Korean
Users
Automotive Dealership Managers, Sales Teams, Service Teams, Business Development Center (BDC) Managers, Call Center Representatives, Marketing Managers, Customer Service Representatives, Dealership Training Coordinators
Industries Served
Automotive Dealerships, Car Sales, Vehicle Service and Repairs, Automotive Marketing Agencies, Business Development Centers (BDCs), Automotive Customer Service and Support, Vehicle Rentals and Leasing
Tags
Call Tracking, CallRevu

CallRevu's In-App Market Place

Does CallRevu have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), MXN (Mex$), SGD (S$), HKD (HK$)

Pros & Cons

  • User-Friendly Dashboard: Allows easy setup and management of business processes without needing to call for support.
  • Ease of User Management: Simple addition of new users, updating call queues, and making changes to voicemail recordings, auto attendants, and answering rules.
  • Mobile App: A positive feature appreciated by the sales team.
  • CRM Integration: Details from each sales call are pushed to the CRM.
  • Good Analytics: Strong analytics feature providing valuable insights.
  • Reporting Navigation: Needs improvement to make it easier to find specific reports.
  • Recording Designation: Lack of ability to designate specific users for call recording, as it is tied to phone lines, leading to all calls being recorded.

CallRevu's Support Options

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