CallRoot logo

CallRoot

by SaaS Labs · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorSaaS Labs
Year launched2016
StatusActive
LocationHeadquarters 3260 Hillview Ave, Palo Alto, California 94304, USA
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About CallRoot

CallRoot is a call attribution software from SaaS Labs that predicts performance. It provides capable analytics, integration with popular marketing tools, and features tailored for sales teams so that businesses can make informed decisions based on call data. CallRoot supports JustCall, ServiceAgent, Helpwise, and CallPage, allowing users to use their existing systems while gaining insights into call efficacy. This comprehensive solution enables companies to analyze conversations and assess marketing campaign effectiveness accurately. Key capabilities: capable analytics marketing tool integration call data insights user-friendly interface sales team support Best for: businesses of all sizes that need to improve their call analytics and attribution strategies.

CallRoot by SaaS Labs is a comprehensive call tracking software solution designed to empower businesses with actionable insights into their customer interactions. By assigning unique phone numbers to marketing campaigns and analyzing incoming call data, CallRoot helps organizations optimize their marketing strategies and improve customer service performance. With an impressive suite of features that includes call recording, call routing, keyword tracking, and CRM integrations, CallRoot positions itself as a key tool for businesses aiming to monitor and enhance phone-based customer engagement. The user interface of CallRoot exemplifies simplicity and efficiency. Its clean, organized layout ensures that users can easily navigate through the platform, even if they lack technical expertise. The dashboard offers a detailed yet accessible view of essential metrics, such as call volumes, sources, and performance trends. Visual aids, including graphs and charts, enhance data comprehension, making it easier for users to identify patterns and act accordingly. Features like customizable widgets and drag-and-drop functionality add a layer of personalization, allowing businesses to tailor the interface to their unique needs.

Pros & Cons

What users like
  • +• Tracks all incoming calls and assigns unique tracking numbers
  • +• Provides detailed analytics and reports on call data
  • +• Helps in optimizing marketing campaigns by tracking which campaigns are driving calls
  • +• Allows for call recording and listening to conversations for quality control purposes
  • +• Integrates seamlessly with popular CRM systems for easy lead management.
What users flag
  • • Limited integrations with other marketing platforms
  • • Some users may find the interface to be overwhelming or difficult to navigate
  • • Reporting capabilities may be lacking for more advanced users
  • • Limited customer support options, such as no live chat or phone support

Features

Key features

1. Call Tracking and Recording
Records phone calls with clients.
2. Geolocation Mapping
Places calls on a map.
3. Statistical Analysis
Compiles statistics on client interactions.
4. CRM Integration
Integrates with popular CRM tools like Pipedrive and Zapier.
5. Cloud-Based
Accessible from anywhere.
6. Targeted at Marketing Teams
Designed to help marketing teams.

Additional features

1. Call Tracking
Monitors and logs phone calls made to and from clients.
2. Call Recording
Records the audio of phone conversations.
3. Geolocation/Mapping
Visually displays the location of callers on a map, potentially indicating where clients are based.
4. Analytics/Statistics Compilation
Gathers data from calls and presents it as statistics (e.g., call volume, duration, location trends).
5. CRM Integration
6. Pipedrive Integration
Connects with Pipedrive to likely synchronize call data with client records, deals, and other information within the CRM.
7. Zapier Integration
Allows connection with a wider range of applications via Zapier, automating workflows between CallRoot and other tools.
8. Cloud-Based Application
Hosted on remote servers, making it accessible from any device with an internet connection.
9. Designed for Marketing Teams
The feature set is geared towards helping marketing teams analyze the effectiveness of their campaigns and understand client interactions.
10. "Push the boundaries of your call analytics"
This suggests that CallRoot offers advanced and potentially unique features to help marketing teams understand their call data in new ways.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
10
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇭CHF🇳🇿NZD🇸🇬SGD🇮🇳INR

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