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CallScaler

by CallScaler · Since 2019
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ActiveAvailable globallyCloud
Quick facts
VendorCallScaler
Year launched2019
StatusActive
LocationDenver, Colorado
Countries servedGlobal
Languages17
Integrations1+
Free tier
Free trialYES
Contact sales

About CallScaler

CallScaler is a call management software from CallScaler [designed to improve handling of inbound calls]. It includes call tracking, call routing, and analytics so businesses can better understand call performance. This software provides detailed reporting features that allow users to analyze call trends and make data-driven decisions. Users can also benefit from customizable call flow options to suit their specific operational needs. Key capabilities: call tracking call routing analytics customizable call flows reporting tools Best for: businesses that need efficient call handling and management solutions.

CallScaler is an innovative call tracking platform that presents itself as an affordable and scalable solution for businesses and agencies looking to enhance their marketing attribution and manage high volumes of inbound calls. One of the key features that sets CallScaler apart from its competitors is its highly competitive pricing model, offering a per-number cost of just $0.50, which is significantly lower than many alternatives. This makes CallScaler an attractive option for businesses, particularly lead generation companies and marketing agencies, that need to track multiple phone numbers without breaking the bank. In addition to its affordability, CallScaler provides a wide array of features that support a comprehensive call tracking solution. The platform includes dynamic number insertion (DNI), which dynamically swaps phone numbers on websites based on the visitor's source, ensuring accurate attribution of inbound calls. It also offers call recording, call whispering (for agents to hear brief context before answering a call), AI-powered transcription and summaries, and SMS/voicemail management.

Pros & Cons

What users like
  • +Excellent Call-Tracking Solution: Highly effective for lead-generation businesses.
  • +Integration with SignalWire or Twilio: Easy porting of call tracking numbers.
  • +Ease of Setup: Relatively simple call flow setup.
  • +Lifetime Plans: Attractive one-time payment option, beneficial for marketers.
  • +Ease of Use and Affordability: User-friendly and cost-effective.
  • +Great Support: Reliable customer service.
What users flag
  • Usage Prices: On the higher side, with monthly prices for numbers being relatively high.

Features

Key features

Disruptive Pricing
Offers significantly lower pricing per phone number ($0.50) compared to competitors.
Call Attribution
Tracks the source of inbound calls to understand lead generation.
Easy Call Routing and Recording
Provides tools for managing and recording calls.
Dynamic Number Insertion (DNI)
Dynamically changes phone numbers on websites based on the source of the visitor.
Client Management
Enables easy client billing, real-time client access, and automated invoicing.
White Labeling
Allows agencies to brand the platform as their own (including on their own URL - NEW).
AI Transcription & Summaries
Provides AI-powered transcription and summaries of call recordings.
SMS and Voicemail Management
Handles SMS messages and voicemails alongside calls.

Additional features

Call Tracking & Analytics
Provides data and insights on call activity.
Clean USA & Canadian Phone Numbers
Offers a selection of phone numbers in the US and Canada.
Call & SMS Forwarding
Forwards calls and SMS messages to designated numbers.
Inbound Call Tracking
Specifically tracks incoming phone calls.
Free Call Recording
Offers free call recording as part of the service.
Call Whisper Messages
Allows agents to hear a brief message before connecting to a call.
Missed Call Notifications
Notifies users of missed calls.
Automated Reporting
Generates reports on call data automatically.
Call Flows
Enables the creation of customized call routing flows.
Porting Numbers
Allows users to port existing phone numbers into the platform for free.
Client Logins
Provides separate logins for clients to access their call data.
Pay-Per-Call Billing for Clients
Enables agencies to bill clients on a per-call basis.
Call Summaries
AI-generated summaries of call content.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Business

USD 49

Countries & Languages

Global
Countries served
17
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabicTurkishThaiVietnameseIndonesianMalay

Billing currencies

🇺🇸USD

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