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Software Status:Active

About CallThread

CallThread is a call management software from Soleo Communications designed for handling voice communications. It provides features such as call routing, call analytics, and real-time reporting so users can effectively manage their calling processes. This platform helps businesses track call performance and improve response times through detailed insights. CallThread also supports integration with various CRM systems, allowing for a more cohesive workflow. Key capabilities: call tracking call monitoring automated reporting voice recognition data integration Best for: businesses that need efficient call management and data-driven decision-making.

CallThread Details

Vendor
Soleo Communications
Year Launched
2002
Location
Headquarters 1255 University Ave, Suite 204, Rochester, NY 14607, USA
Deployment
cloud
Training Options
documentation, in person
Countries Served
All Countries
Languages
English
Users
Administrators, Marketing Managers, Sales Representatives, Customer Service Agents
Industries Served
Advertising, Marketing, Lead Generation
Tags
Pay-per-call, lead generation, advertising, marketing, call campaigns.

CallThread's In-App Market Place

Does CallThread have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CHF (CHF), CNY (¥), SEK (kr), MXN (Mex$), NZD (NZ$), SGD (S$), HKD (HK$)

Pros & Cons

  • • Provides detailed analytics and insights into call tracking data
  • • Advanced campaign management capabilities help optimize marketing strategies
  • • AI-driven technology enhances the overall efficiency and effectiveness of call handling
  • • Integration with other platforms and tools streamlines workflow and data management
  • • Customizable features and settings cater to specific business needs and goals
  • • Limited integration options with other software systems
  • • Steep learning curve for users unfamiliar with AI technology
  • • Difficulty in customizing and configuring the software to meet specific business needs
  • • Limited customer support options for troubleshooting and assistance

CallThread's Support Options

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