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0(0 reviews)
Software Status:Active

About CallView360

CallView360 is a call tracking software from Dial800 that provides insights into call marketing performance. It combines call recording, real-time reporting, and call attribution so businesses can analyze customer interactions and improve their marketing strategies. The platform enables users to track the effectiveness of marketing campaigns across various channels. Additionally, it supports integration with CRM systems, helping users manage customer data efficiently. CallView360 also offers automated call distribution for better call management and routing. Key capabilities: call recording real-time reporting call attribution CRM integration automated call distribution Best for: marketing teams and businesses that need to measure and improve their call marketing efforts.

CallView360 Details

Vendor
Dial800
Year Launched
1996
Location
14 Industrial Avenue, Suite 4, Mahwah, NJ 07430, US
Deployment
cloud, ios, android
Training Options
documentation, live online
Countries Served
All Countries
Languages
English
Users
Marketing agencies, Large enterprises, Small-to-medium-sized businesses
Industries Served
Agencies, Automotive, Direct Response, Education, Franchises, Health & Wellness, Healthcare, Legal, Financial Services, Tax & Accounting
Tags
Call Tracking, Dial800 CallView360

CallView360's In-App Market Place

Does CallView360 have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Provides detailed call tracking and analytics for inbound and outbound calls.
  • Excellent customer service with a solutions-oriented team.
  • Ability to download or email call recordings, aiding in training and performance improvement.
  • Comprehensive reporting and routing features in a single platform.
  • Turnkey service at a reasonable cost, making business operations smoother.
  • Costs associated with inactive TFNs (Toll-Free Numbers) can be an additional expense.
  • Support quality could be improved for a more seamless experience.
  • Standard industry practices, such as TFN resting charges, are still a drawback.
  • Limited feedback on advanced or unique feature customizations.
  • Some reviewers find no significant issues but suggest minor room for betterment.

CallView360's Support Options

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