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Clearwave

by Clearwave · Since 2004
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ActiveAvailable globallyCloud
Quick facts
VendorClearwave
Year launched2004
StatusActive
Location400 Perimeter Center Terrace Suite 700 Atlanta, GA 30346
Countries servedGlobal
Languages1
Integrations26+
Free tier
Free trial
Contact salesYES

About Clearwave

Clearwave is a patient engagement and registration platform built to move check-in and scheduling tasks away from the front desk and into patient-led workflows. It combines digital registration, scheduling, eligibility/collections, and payments so practices can reduce wait times, capture cleaner demographic/insurance data, and collect earlier in the visit flow. Clearwave publishes adoption metrics on its site (11K+ providers and 150M+ patients nationwide) and frames outcomes around staff workload reduction and faster check-in. Key capabilities: • Patient-led registration via kiosks, mobile, and tablet (as marketed) Online scheduling to reduce inbound calls (as marketed) Insurance eligibility verification and collections workflows (as marketed) Payments capture aligned to check-in and scheduling (as marketed) Patient communications and reminders (as marketed) Best for: healthcare practices that want faster check-in, cleaner data, and improved upfront collections.

Clearwave by Clearwave is a comprehensive software solution designed for medical practices to streamline their patient management, scheduling, engagement, billing, and practice management processes. With its wide range of features, Clearwave stands out as a versatile tool that can cater to the diverse needs of medical professionals. One of the standout features of Clearwave is its Android Kiosk functionality, allowing patients to check in seamlessly using self-service kiosks, reducing wait times and improving overall efficiency. The user interface of Clearwave is intuitive and user-friendly, making it easy for both staff and patients to navigate. The design elements are clean and modern, enhancing the overall user experience. The core functionalities of Clearwave are what set it apart from its competitors. The software offers innovative tools for medical practices to automate their scheduling, billing, and patient engagement processes, saving time and improving accuracy. When it comes to performance, Clearwave excels in speed, efficiency, and reliability. The software is able to manage large datasets and complex operations with ease, ensuring that medical practices can run smoothly and efficiently.

Pros & Cons

What users like
  • +• Streamlines patient check-in process
  • +• Reduces wait times and improves efficiency
  • +• Enhances patient engagement and satisfaction
  • +• Integrates with existing medical billing and practice management systems
  • +• Provides customizable kiosk options for different medical settings
  • +• Improves accuracy of patient information and billing data
What users flag
  • • Limited customization options for branding and design
  • • Steep learning curve for new users
  • • User interface can be complex and overwhelming
  • • Lack of integration with other software platforms
  • • Limited customer support and slow response times

Features

Key features

• Self-Service Check-In
Allows patients to check in for appointments using self-service kiosks or mobile devices.
• Insurance Verification
Automatically verifies patient insurance information in real-time.
• Patient Registration
Streamlines the registration process, including capturing demographics and medical history.
• Appointment Management
Manages appointment scheduling and updates patient records.
• Data Integration
Integrates with Electronic Health Records (EHR) and other healthcare systems for seamless data flow.

Additional features

• Self-Service Check-In
Provides kiosks or mobile options for patients to check in, reducing wait times and administrative workload.
• Insurance Verification
Real-time verification of insurance details to streamline the check-in process.
• Patient Registration
Efficiently captures and updates patient demographic information and medical history.
• Appointment Management
Handles appointment scheduling, rescheduling, and cancellations, syncing with patient records.
• Data Integration
Integrates with existing EHR systems and other healthcare technologies for consistent and accurate data management.
• Customizable Workflow
Allows customization of check-in workflows to fit the specific needs of different healthcare settings.
• Patient Experience Enhancements
Features like appointment reminders and pre-check-in options to improve patient satisfaction.
• Compliance and Security
Ensures patient data is managed in accordance with healthcare regulations and security standards.
• Reporting and Analytics
Provides insights and reports on patient check-in processes, appointment statistics, and other key metrics.
• Multichannel Support
Supports various channels for patient interaction including kiosks, tablets, and mobile devices.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
1
Interface languages
10
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇨🇦CAD🇦🇺AUD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇮🇳INR

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