DialogTech Call Tracking logo

DialogTech Call Tracking

by Invoca · Since 2007
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Active1+ countriesCloud
Quick facts
VendorInvoca
Year launched2007
StatusActive
LocationSanta Barbara, California
Countries served1+
Languages10
Integrations7+
Free tier
Free trial
Contact salesYES

About DialogTech Call Tracking

DialogTech Call Tracking is a call tracking software from Invoca that provides complete marketing attribution. It combines features such as tracking the full ROI from marketing campaigns, getting credit for all phone call conversions, and improving media spend to drive higher quality leads so businesses can make informed decisions about their marketing strategies. The software also helps reduce wasted advertising budgets while improving caller profiles with conversation data. With advanced AI call analytics, users can accurately measure call quality and activate call analytics data in their martech tools. Key capabilities: multi-channel attribution call analytics integration marketing ROI improvement phone call conversion tracking media spend improvement Best for: marketers that need precise attribution and insights into their call-driven conversions.

Invoca is a sophisticated call tracking and conversation intelligence platform designed to connect online marketing efforts with offline phone conversions, offering a robust solution for businesses looking to optimize their marketing strategies. Unlike basic call tracking software, Invoca leverages AI to analyze conversations, providing granular attribution and actionable insights that enhance marketing ROI. Its ability to link phone calls to specific campaigns, keywords, and customer journeys makes it a powerful tool for marketers aiming to understand the full impact of their advertising efforts. By bridging the gap between digital marketing and offline interactions, Invoca offers businesses a clearer picture of their customer acquisition funnel. The platform’s user interface is well-designed and intuitive, focusing on providing actionable insights through clear visualizations and dashboards. Navigation is straightforward, ensuring that marketers can easily access key metrics and reports without requiring extensive technical expertise. Invoca’s design prioritizes usability, which is particularly valuable for marketing professionals who need to quickly interpret data and implement changes.

Pros & Cons

What users like
  • +Ease of Access: Easy to navigate and less complicated.
  • +Call Tracking: Simplifies tracking calls for clients with plenty of area codes to choose from.
  • +Customer Service: Reliable customer support.
What users flag
  • User Interface: Could be improved with better graphics.
  • Phone Number Transfer: Transferring phone numbers is not the easiest task and can be time-consuming.
  • Dashboard Design: Slightly clunky and dated.

Features

Key features

Complete Multi-Channel Attribution
Tracks calls originating from various sources (search, social, website, etc.) to provide a holistic view of marketing performance.
AI-Powered Call Analytics
Uses AI (including Signal AI) to analyze call quality, intent, and outcomes, providing actionable insights from conversations.
Marketing ROI Improvement
Enables data-driven optimization decisions to reduce CPA and boost ROAS.
Martech Integrations
Seamlessly integrates with various marketing platforms (ad platforms, CRM, etc.) to activate call conversion data.
Lost Sales Recovery
Identifies missed high-intent sales calls and alerts managers for follow-up.
Pay Per Call Optimization
Helps advertisers, publishers, and agencies drive more pay-per-call revenue.

Additional features

Granular Attribution
Tracks conversions down to the keyword level.
Defend Marketing Budget
Provides data to prove marketing ROI and justify spending.
Reduce Wasted Spend
Identifies underperforming campaigns and channels to optimize budget allocation.
Digital-to-Phone Call Path Tracking
Shows the complete customer journey from online interaction to phone call.
Campaign Optimization
Enables data-driven optimization of marketing campaigns.
Keyword Bidding Optimization
Automates keyword bidding based on call conversion data.
Call Quality Measurement
Uses AI to assess the quality of phone leads.
Conversation Insights
Extracts actionable insights from phone conversations.
Missed Opportunity Signals
Detects unanswered high-intent sales calls.
Smart Alerts
Notifies managers of missed opportunities for immediate follow-up.
Real-Time Data Validation (for Pay Per Call)
Provides independent, verifiable data for pay-per-call programs.
Centralized Management (for Pay Per Call)
Manages partners, campaigns, and payouts in one platform.
Website Tag for Tracking
Uses a JavaScript tag to dynamically replace phone numbers and track website visitor sessions.
Personalized Caller Experience
Enables the tailoring of caller experiences based on online behavior.
Enhanced Caller Profiles
Enriches caller profiles with conversation data.
Call Recording and Analysis
Although not explicitly stated as a core feature in this text, it is implied through the AI conversation analysis, and is a common feature in call tracking software
Integration with Google Ads
Integrates with Google Ads for improved campaign performance.
Integration with Social Advertising Platforms
Connects with social media advertising platforms for comprehensive tracking.
API & Webhooks
Offers API and webhook integrations for custom workflows.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

1
Countries served
10
Interface languages
11
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN

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