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Software Status:Active

About Enterpret

Enterpret is a customer feedback analytics platform from Enterpret that unifies large volumes of feedback across tickets, calls, and reviews to surface customer insights. It combines feedback aggregation, contextual analysis, and actionable insights so organizations can prioritize what truly matters. Enterpret changes raw feedback into structured data, allowing companies to act on insights effectively. Additionally, it utilizes AI Agents and automated workflows to facilitate timely responses and decision-making. Key capabilities: feedback aggregation contextual analysis actionable insights AI-driven automation automated workflows Best for: businesses that need to analyze customer feedback and derive actionable insights for improvement.

Enterpret Details

Vendor
Enterpret
Year Launched
2020
Location
Bengaluru, Karnataka 560066, IN
Deployment
cloud
Training Options
videos, live online
Countries Served
All Countries.
Languages
English
Users
Customer Experience Analyst, Customer Service Manager, Data Analyst, Market Researcher, Quality Assurance Analyst, Review Manager, Text Analyst
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer Experience, Customer Satisfaction, Data Analysis, NPS, Qualitative Data Analysis, Text Mining, Review Management.

Enterpret's In-App Market Place

Does Enterpret have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CHF (CHF), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • AI-Powered Insights: Utilizes an AI agent to detect, analyze, and alert on issues at a "superhuman scale."
  • Data Unification: Eliminates data silos by providing a unified feedback repository.
  • Proactive Issue Detection: The Quality Monitor Agent helps catch issues early, potentially preventing crises.
  • User-Friendly Analytics: The analytics suite is designed to be easy for even non-technical users to build dashboards and get insights.
  • Revenue Connection: Explicitly connects customer feedback and insights to revenue outcomes.
  • Steep learning curve for new users
  • Occasional glitches or bugs affecting functionality
  • Lack of customization options for data visualization

Enterpret's Support Options

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