About FeedbackRIG
FeedbackRIG is a feedback software from LogicInflux that helps businesses measure and increase customer satisfaction. It provides FeedbackRig for Websites or Apps, FeedbackRig for Email, and FeedbackRig - InPage so businesses can act on real-time customer feedback. This tool assists in gathering actionable feedback, engaging visitors, and ensuring effective communication through emails. With integrated feedback options on webpages, businesses can better understand user experiences and identify areas for improvement. Key capabilities: FeedbackRig Visual Feedback FeedbackRig Sticky Feedback real-time analytics customizable surveys Best for: businesses that need to gauge customer sentiment and reduce churn rates effectively.
FeedbackRIG by LogicInflux is a comprehensive customer feedback and sentiment analysis platform designed to help organizations capture, process, and act upon customer input efficiently. Tailored for businesses seeking to enhance customer satisfaction and engagement, FeedbackRIG allows companies to collect structured and unstructured feedback across multiple channels, analyze sentiment using AI-powered tools, and generate actionable insights. Key features include multi-channel feedback forms, sentiment scoring, trend analysis, customizable surveys, real-time dashboards, and feedback tagging for categorization. The user interface of FeedbackRIG is intuitive and professionally designed, making it accessible for both technical teams and business users. The dashboard presents a holistic view of customer sentiment with charts, graphs, and color-coded sentiment indicators that are easy to understand at a glance. Navigation is straightforward, with clearly marked tabs for feedback collection, reports, survey settings, and integration options. The drag-and-drop survey builder is particularly user-friendly and allows teams to create branded forms without writing a line of code. Unique interface touches such as inline sentiment trend alerts and feedback highlights enhance usability. Performance-wise, FeedbackRIG is optimized for speed and reliability.
Pros & Cons
- +Automates the analysis of feedback, providing actionable intelligence.
- +Connects with popular tools like Slack and Trello for streamlined workflows.
- +"Over-Surveying Protection" enhances the customer experience.
- +White labelling allows for full brand consistency.
- +`Instant notifications enable quick action on feedback.
- −While "AI-powered" is mentioned, the specific algorithms or advanced features aren't detailed.
- −While integrations are a pro, without them, the platform might primarily be a data collection tool.
- −Lacks specific examples or details about cross-platform compatibility beyond popular platforms.
Features
Key features
- AI-Powered Analytics
- FeedbackRig doesn't just collect data; it uses AI to make sense of it, derive actionable insights, and identify trends, which is crucial for strategic decision-making and sets it apart from simple feedback collection tools.
- Over-Surveying Protection
- This unique feature prevents customer fatigue by ensuring users are not bombarded with too many surveys, maintaining a positive customer experience.
- Real-time Notifications
- Provides immediate alerts, such as to Slack channels, allowing for swift responses to customer feedback and proactive issue resolution.
- White Labelling
- Offers extensive customization, allowing businesses to fully brand their feedback pages with custom domains, headers, footers, and CSS, ensuring a seamless brand experience.
- Integration with Project Management Tools (e.g., Trello)
- Beyond just collecting feedback, FeedbackRig integrates with tools like Trello to convert feedback directly into actionable tasks, streamlining the workflow for teams.
- Custom Targeting
- This feature allows businesses to specifically target certain customer segments or user behaviors with feedback requests, ensuring more relevant and impactful data collection.
Additional features
- Create Unlimited Campaigns
- Users can create an unlimited number of feedback campaigns through an intuitive interface.
- Enterprise-Grade Features
- Provides advanced functionalities like the option to use custom domains for direct URL feedback collection.
- White Labelling
- Allows for comprehensive customization of feedback pages with personal branding, including custom headers, footers, and CSS.
- Over-Surveying Protection
- Ensures customers are never excessively surveyed, with configurable controls to manage frequency.
- Powerful Analytics
- Offers robust analytics for actionable insights, key performance indicators, and improved data visualization.
- Integrations
- Connects with existing services, enabling feedback responses and comments to be posted to other applications via webhooks.
- Export Your Data
- Facilitates easy data retrieval, allowing users to download data as Excel (.xls) or CSV files.
- Import Users
- Enables inviting staff or team members to manage accounts, with options for limited access to dashboards or reports.
- Get Real-time Notifications
- Provides instant alerts, including one-click integration with Slack channels.
- Custom Targeting
- Allows for precise targeting of feedback requests to specific user groups or scenarios.
- Built for Teams
- Designed to support collaborative work among team members.
- Works Everywhere
- Implies broad compatibility across various platforms and devices.
- Customize as per your needs
- Offers flexibility in tailoring the feedback collection process to specific requirements.
- Powerful Reports and Analytics
- Provides comprehensive reports and analytical tools for data interpretation.
- Convert User feedback into trello cards
- Seamlessly integrates with Trello to transform feedback into actionable tasks, including technical details.
Pricing
Monthly plans
Business
USD 49
Enterprise
USD 299
Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to FeedbackRIG
Repticity
Repticity is a visitor management software from Repticity that provides an all-in-one solution for various…
InsightSofa
InsightSofa is a customer use management software from ROUCEK Group s.r.o. that supports the improvement…
YOOLOX
YOOLOX is a self-serve ordering platform from YOOLOX that provides a contactless use for dine-in…
trustr
Trustr is a software platform from Intelligent Interactions that focuses on user engagement and feedback…
About FeedbackRIG
FeedbackRIG is a feedback software from LogicInflux that helps businesses measure and increase customer satisfaction. It provides FeedbackRig for Websites or Apps, FeedbackRig for Email, and FeedbackRig - InPage so businesses can act on real-time customer feedback. This tool assists in gathering actionable feedback, engaging visitors, and ensuring effective communication through emails. With integrated feedback options on webpages, businesses can better understand user experiences and identify areas for improvement. Key capabilities: FeedbackRig Visual Feedback FeedbackRig Sticky Feedback real-time analytics customizable surveys Best for: businesses that need to gauge customer sentiment and reduce churn rates effectively.
FeedbackRIG Details
FeedbackRIG's In-App Market Place
Does FeedbackRIG have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Business
USD 49
Enterprise
USD 299
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), INR (₹), JPY (¥), CNY (¥), RUB (₽), CHF (Fr)
Pros & Cons
- Automates the analysis of feedback, providing actionable intelligence.
- Connects with popular tools like Slack and Trello for streamlined workflows.
- "Over-Surveying Protection" enhances the customer experience.
- White labelling allows for full brand consistency.
- `Instant notifications enable quick action on feedback.
- While "AI-powered" is mentioned, the specific algorithms or advanced features aren't detailed.
- While integrations are a pro, without them, the platform might primarily be a data collection tool.
- Lacks specific examples or details about cross-platform compatibility beyond popular platforms.
FeedbackRIG's Support Options
Email Address
info@feedbackrig.comFeedbackRIG's Alternatives
Repticity
Repticity is a visitor management software from Repticity that provides an all-in-one solution for various…
InsightSofa
InsightSofa is a customer use management software from ROUCEK Group s.r.o. that supports the improvement…
YOOLOX
YOOLOX is a self-serve ordering platform from YOOLOX that provides a contactless use for dine-in…
trustr
Trustr is a software platform from Intelligent Interactions that focuses on user engagement and feedback…
