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FeedbackRIG

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Software Status:Active

About FeedbackRIG

FeedbackRIG is a feedback software from LogicInflux that helps businesses measure and increase customer satisfaction. It provides FeedbackRig for Websites or Apps, FeedbackRig for Email, and FeedbackRig - InPage so businesses can act on real-time customer feedback. This tool assists in gathering actionable feedback, engaging visitors, and ensuring effective communication through emails. With integrated feedback options on webpages, businesses can better understand user experiences and identify areas for improvement. Key capabilities: FeedbackRig Visual Feedback FeedbackRig Sticky Feedback real-time analytics customizable surveys Best for: businesses that need to gauge customer sentiment and reduce churn rates effectively.

FeedbackRIG Details

Vendor
LogicInflux
Year Launched
2017
Location
41 Wiltshire Avenue, Swindon, England SN2 1NX, GB
Deployment
cloud
Training Options
documentation, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese
Users
Administrator, Customer Support Representative, Marketing Manager, Product Manager, Team Leader, Sales Representative, Quality Assurance Analyst, Project Manager, Executive Director, Data Analyst.
Industries Served
Healthcare, Education, Finance, Retail, Hospitality, Manufacturing, Technology, Government, Non-profit
Tags
Customer Satisfaction, Feedback

FeedbackRIG's In-App Market Place

Does FeedbackRIG have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), INR (₹), JPY (¥), CNY (¥), RUB (₽), CHF (Fr)

Pros & Cons

  • Automates the analysis of feedback, providing actionable intelligence.
  • Connects with popular tools like Slack and Trello for streamlined workflows.
  • "Over-Surveying Protection" enhances the customer experience.
  • White labelling allows for full brand consistency.
  • `Instant notifications enable quick action on feedback.
  • While "AI-powered" is mentioned, the specific algorithms or advanced features aren't detailed.
  • While integrations are a pro, without them, the platform might primarily be a data collection tool.
  • Lacks specific examples or details about cross-platform compatibility beyond popular platforms.

FeedbackRIG's Support Options

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