About Gensys X
Gensys ITSM by SPS Gensys B.V. is a comprehensive IT service management platform designed to centralize and streamline infrastructure monitoring, ticketing, and configuration management within a single environment.
Gensys X Details
Vendor
Gensys
Year Launched
1992
Location
Buitenomweg 17 2811 BM Reeuwijk, South Holland, Netherlands
Deployment
cloud, web browser
Training Options
demo
Countries Served
Netherlands
Languages
Dutch
Users
IT service managers, System administrators, Managed service providers, IT support specialists
Industries Served
Information technology, Enterprise services, Managed IT services, Corporate IT operations
Tags
ITSM, Gensys
Gensys X's In-App Market Place
Does Gensys X have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), INR (₹), SGD (S$)
Pros & Cons
- Gia AI Assistant makes tricky setups easier to handle and speeds up everyday troubleshooting.
- Bringing monitoring, CMDB, and tickets together cuts down on the usual IT mess.
- The built-in ITIL and ISM structure helps teams work more professionally and consistently.
- It takes time to learn, especially when mapping real company processes into the system.
- Setup is deeper than lighter helpdesk tools, so it is not exactly plug-and-play.
- For very small teams, the tool can feel like more system than they actually need.
Gensys X's Support Options
Email Address
info@gensys.nlContact
0182 302 222